请阅读下面短文，从每小题所给的A、B、C三个选项中，选出一个最佳选项，并在答题卡上将该项涂黑。
I volunteer with Meals on Wheels every Friday. A week ago, I had the pleasure of helping one of my customers (顾客). She is over eighty years old and is very weak and I always bring her lunch on Fridays. She looked worried when she opened the door that day. She told me her phone was broken and that she couldn’t receive the calls from her doctor. She went to her neighbors, but they weren't at home. She thought the postman might help her, but he didn't come. She was disappointed(失望的).
Hearing her story, I decided to do something for her. I tried to exceed the needs of the old woman who only needed a helping hand. I called the phone company (公司) at once and made sure they knew that getting this phone fixed was needed right away. I wrote down her phone number and her name just to make sure I could call her later to make sure that the phone had been all right.
I called the phone company twice that day. They told me they had checked the phone line and made the phone work well. The old woman was so thankful that she was in tears, hugging me for my help. After that, I called her every day to make sure she was all right.
Just being able to help her in her time of danger filled my heart with such love and happiness. It doesn’t take much time or effort to help someone like a neighbor. Sometimes, what people need is just a smile, a hug or a phone call.
1.What problem did the woman have?
A.She had a serious illness. B.Her house was broken into. C.Her phone wasn’t working.
2.What does the underlined word “exceed” mean in Chinese?
A.降低 B.超出 C.拒绝.
3.By calling the old woman every day, the writer wanted to________.
A.make sure she was fine
B.make sure her phone was OK
C.tell her about possible dangers
4.What can we learn about the old woman?
A.She often helps other people.
B.She is nearly eighty years old.
C.She always orders lunch on Fridays.
5.What does the writer want to tell us?
A.A friend in need is a friend indeed.
B.It's hard to make a difference at work.
C.We should be friendly and kind to those in need.
B.
C.
E. 
F.
