Apple is known for offering the best customer service in the consumer technology market, such as Lenovo, Google and Nokia, in customer satisfaction surveys every year .
A particular story tells of how an Apple store manager broke a rule to earn a new, 10-year-old customer for life.
Matt tells us this touching story:
My daughter has been saving her birthday money and allowance for almost 9 months so that she could afford an iPod touch with a camera in it.
As of this morning, she had saved the amount needed and headed to an Apple store in Utah with my wife. They arrived at 10:30 am, not realizing that the store would be closed from 11 am to 2 am that day. As they approach the store, two friendly Apple employees greeted them and said they were sorry, but they were closed.
My wife pointed to my daughter who had a mason jar full of cash in her arms and explained why they were there and also pointed out that it was not quite 11 am yet. They again said they were sorry, but could not let them in. My wife and daughter were sad and regretful, but understood and made their way to another store in the mall.
About three stores down, an Apple employee raced after them and explained that the manager was going to make an exception and let them in. Every one of the employees stopped what they were doing as my daughter approached the register.
As she took all of the cash out of the mason jar, one employee stepped forward and said, “I don’t mean to bother you, but I have to tell you that this made my day wonderful.”
After the transaction(交易), my daughter and wife were on their way out, the store manager raised his voice and said to all of the employees, “Everyone, please give a round of applause for saving her money and buying an iPod today.”
1.What can we learn from the first paragraph?
A. Apple doesn’t do well in the customer service.
B. Consumers are more satisfied with Apple
C. Nokia did better than Apple in the past.
D. Customer satisfaction surveys are made every two years.
2.According to the text, Matt’s daughter would like to have________.
A. a computer B. an iPhone
C. an iPod D. an iPod touch
3.According the passage, what is “a mason jar” ?
A. a money box B. a pot for cooking
C. a coffee cup D. a candy box
4.What is the text mainly about ?
A. A good example on how to bargain with an Apple employee.
B. How a girl and her mother tried to buy what they wanted.
C. A touching story about how Apple earned a new customer for life.
D. The reason why a girl wanted to buy an Apple product.
高一英语阅读理解中等难度题
Apple is known for offering the best customer service in the consumer technology market, such as Lenovo, Google and Nokia, in customer satisfaction surveys every year .
A particular story tells of how an Apple store manager broke a rule to earn a new, 10-year-old customer for life.
Matt tells us this touching story:
My daughter has been saving her birthday money and allowance for almost 9 months so that she could afford an iPod touch with a camera in it.
As of this morning, she had saved the amount needed and headed to an Apple store in Utah with my wife. They arrived at 10:30 am, not realizing that the store would be closed from 11 am to 2 am that day. As they approach the store, two friendly Apple employees greeted them and said they were sorry, but they were closed.
My wife pointed to my daughter who had a mason jar full of cash in her arms and explained why they were there and also pointed out that it was not quite 11 am yet. They again said they were sorry, but could not let them in. My wife and daughter were sad and regretful, but understood and made their way to another store in the mall.
About three stores down, an Apple employee raced after them and explained that the manager was going to make an exception and let them in. Every one of the employees stopped what they were doing as my daughter approached the register.
As she took all of the cash out of the mason jar, one employee stepped forward and said, “I don’t mean to bother you, but I have to tell you that this made my day wonderful.”
After the transaction(交易), my daughter and wife were on their way out, the store manager raised his voice and said to all of the employees, “Everyone, please give a round of applause for saving her money and buying an iPod today.”
1.What can we learn from the first paragraph?
A. Apple doesn’t do well in the customer service.
B. Consumers are more satisfied with Apple
C. Nokia did better than Apple in the past.
D. Customer satisfaction surveys are made every two years.
2.According to the text, Matt’s daughter would like to have________.
A. a computer B. an iPhone
C. an iPod D. an iPod touch
3.According the passage, what is “a mason jar” ?
A. a money box B. a pot for cooking
C. a coffee cup D. a candy box
4.What is the text mainly about ?
A. A good example on how to bargain with an Apple employee.
B. How a girl and her mother tried to buy what they wanted.
C. A touching story about how Apple earned a new customer for life.
D. The reason why a girl wanted to buy an Apple product.
高一英语阅读理解中等难度题查看答案及解析
Jane Goodall is best known for her 26-year study of the chimps in the wild. There, she made several revolutionary discoveries that made her one of the greatest field scientists of the 20th century.
Born in London in 1934, the expectations for Jane were standard for the time: a marriage to a nice man, followed by a few children. Fortunately, her mother never discouraged (劝阻, 使气馁) her interests: animals and the natural world. Once her mother discovered that little Jane had brought a handful of worms (幼虫) to bed; rather than screaming, she explained that her new little friends needed the soil to live, and together, they took them back to the garden.
Jane was a bookworm who admired Doctor Dolittle and loved the Tarzan novels. Reading did its usual quiet but life-changing thing: Jane developed a dream to go to Africa and live among the wild animals.
Jane realized her dream on July 14, 1960 when she arrived at Gombe Stream Game Reserve to study the chimps. However, for two months, the chimps escaped when they heard her coming. The only thing she saw was the back of a chimp,running away from her.
“The more I thought of the task I had set myself, the more discouraged I became,” Jane wrote in her first book, In the Shadow of Man.
Eventually, she became familiar with a male chimp and his big family. She observed them kiss, hug, pat each other on the back, shake their fingers at each other. She watched them act very human-like.
One day, moving quietly through the jungle, Jane saw the male chimp sit beside a large termite mound (白蚁土堆). He kept taking small braches from trees and putting them in the holes to fish the ants.
In any case, Jane’s discovery became the talk of the scientific world. Harvard’s Stephen Jay Gould observed, “We must now re-think what the words ‘tool’ (工具) and ‘man’ mean or accept chimps as humans.”
1.What did Jane’s mother do when she found the worms on the bed?
A. She studied them carefully. B. She shouted at her daughter.
C. She threw them into the garden. D. She explained they liked the soil.
2.Which is the major reason that made Jane dream to work in the wild?
A. Doctor Dolittle’s invitation. B. Her interest in chimps.
C. The reading in her childhood. D. Her mother’s encouragement.
3.How did Jane feel during the first two months in Africa?
A. Lonely. B. Frightened.
C. Hopeless. D. Content.
4.What did Stephen Jay Gould’s words imply?
A. Chimps should be accepted as humans.
B. Jane’s discovery is of great importance.
C. Only human beings know how to make use of tools.
D. The scientists should confirm the meaning of the words.
高一英语阅读理解中等难度题查看答案及解析
Would you like to travel? Here is some advice for you.
Kingsway Hall Hotel
We offer quality service in Kingsway Hall Hotel. This location puts guests in easy reach of many places, such as the British Museum and Piccadilly Circus. Our hotel also has modern Western food, and offers a perfect dining environment. The lounge bar is a comfortable place to enjoy a drink while watching the tourists. There are hundreds of dining choices within walking distance. Non-smoking rooms are ready for guests.
Hilton Docklands Riverside
Located on the bank of the Thames, our hotel is about two miles east of Tower Bridge and 36 miles from London Heathrow Airport. Our hotel has a beauty salon, a flower shop and a swimming pool. The hotel also offers laundry(洗衣店)services, babysitting, shining shoes, and local area transportation.
Windermere Hotel
Located in the center of London, our hotel puts guests within easy reach of London’s well-known buildings. Buckingham Palace and the Royal Parks are just a short walk away. Within 1.5 miles you can visit Westminster Abbey and the Houses of Parliament. The theatres, Harrods shopping centre, and the designer shops of Sloane Square and Knightsbridge are all only a short walk away or a taxi ride away.
1.What does Kingsway Hall Hotel provide for its guests?
A. Chinese food. B. Smoking rooms.
C. A lounge bar. D. A swimming pool.
2.Which is true about Hilton Docklands Riverside?
A. It has delicious food. B. It offers a reasonable price.
C. It offers different kinds of service. D. It has convenient transport.
3.This passage is most likely to be found in _____.
A. a storybook B. a travel guide
C. a technical report D. a geography magazine
高一英语长对话中等难度题查看答案及解析
Tu Youyou, born in December, 1930, is a Chinese scientist and educator. She is best known for discovering artemisinin (青蒿素) used to treat malaria (疟疾), which has saved millions of lives. For her work, Tu received the 2015 Nobel Prize in Medicine.
Scientists worldwide had tried over 240, 000 medicines to treat malaria without success. In 1969, Tu Youyou, then 39 years old, decided to turn to traditional Chinese herbs(草药) for possible solutions. She looked into the Chinese medical classics in history, visiting traditional Chinese doctors all over the country on her own. She gathered her findings in a notebook, in which she recorded 640 methods of treating malaria. She and her team also experimented with over 2, 000 traditional Chinese herbs.
During this time, her husband was forced to work in the countryside, and their young daughter had to take care of herself in Beijing.
Years of research all came down to one type of herb named qinghao. The animal tests showed it was completely effective in mice and monkeys, So Tu volunteered to be the first human subject. “As head of this research group, I had the responsibility’ she said. It was safe with, her; so she continued to try it out with more human patients.
In 2007, her office was in an old apartment building in Beijing. Before 2011, Tu Youyou had been described as “almost completely forgotten by people1”, Yet in 2015, the Nobel Prize committee said her discoveries had given the world powerful new ways to fight a powerful disease which affected hundreds of millions of people every year. In terms of improving human health and reducing suffering, Mrs. Tu’s contribution is beyond words.
1.How did Tu Youyou find qinghao as a treatment?
A. By testing it on children. B. By researching for years.
C. By reading foreign books. C. By asking malaria patients.
2.What does the underlined word “effective” mean in Paragraph 4?
A. Successful. B. Useless. C. Unclear. D. Normal
3.What can we infer from the last paragraph about Mrs. Tu?
A. She couldn’t afford an apartment in Beijing.
B. She didn’t want her findings to be known.
C. She didn’t care much, for fame while researching.
D. She wasn’t able to describe her findings dearly
高一英语阅读理解中等难度题查看答案及解析
The cheetah(猎豹)is best known for being the world’s fastest land animal, reaching speeds of just over 110kph for short period of time. However, many people know little else about this wonderful animal. The word cheetah probably comes from a Hindi word spotted animal. It is very similar to other cats but also has some obvious differences. Its body is much leaner than most cats and it has much longer legs.
People sometimes make a cheetah a leopard(美洲豹)because they both have spots, but in fact they are very different. A leopard is far heavier and more powerful, but also much slower. The cheetah’s spots cover most of its body except for its stomach and throat. The cheetah’s tail has spots and these become rings at the end of the tail.
An adult cheetah weighs between 35-65 kilograms and is about 80 centimeters high at the shoulder. The cheetah’s head is quite small and the eyes are quite high up. A black line runs from each eye down to its mouth and makes it look a little sad. It has high shoulders that help it to walk so gracefully.
Cheetahs are very fast but they are not very strong. They are not good fighters and will run away rather than fight another animal to protect their food. If they make a kill, it is sometimes taken away from them by stronger animals such as lions and leopard. These animals will kill their young if they get the chance. The cheetah is not a threat to humans at all. It will not attack humans and prefers to stay away from occupied areas.
1.Many people know that the cheetah________
A.is a fast runner |
B.runs faster than any other animal on land |
C.runs as fast as it can |
D.is very fast for periods of time |
2.The cheetah ________
A.has spots all over its body including its tail |
B.has spots on its stomach and throat |
C.does not have spots on its stomach and throat |
D.has spots everywhere except for its stomach and throat |
3.Cheetahs will not fight another animal to protect their food because _______
A.they can quickly run away |
B.they are very fast runners |
C.They want to protect their young |
D.They are poor fighters |
高一英语阅读理解困难题查看答案及解析
Ken Jeong is more than an actor; he’s also a lifesaver. The 48-year-old person is best known for _______ crazy Spanish teacher Ben Chang on Community, an American comedy television series. Over the weekend, he proved he has got much more in common with his _______ from his Dr. Ken when he jumped into action to _______ a woman with a medical emergency.
Jeong _______ his career as a medical doctor and is now licensed(给予执照)as a physician(内科医生)in California, _______ does not practice medicine. He was _______ at the Stand Up Live club in Arizona, on _______ night when a woman in the audience _______ had a shock.
Jeong _______ the woman’s medical emergency and came down into the audience where he cleared ________ for the woman and attended to her as others ________ paramedics(护理人员).
As he helped the ________, he received help from a member of the audience who happened to be a nurse. They ________ with the woman until an ambulance(救护车)arrived and she was ________ to the hospital. Following the incident, Jeong returned to the ________ where he was greeted with a round of applause(掌声)before he then finished his set.
Holmberg, who was in the ________ at the time, took to twitter to ________ her first experience. “A woman had a medical emergency during the ________. Ken jumped off the stage to assist. A nurse helped, too. Then on with the show! Great ________! I am thankful to have grown up in a country where people ________ each other”.
1.A. respecting B. playing C. disliking D. helping
2.A. staff B. partner C. character D. figure
3.A. bear B. save C. persuade D. recognize
4.A. ruined B. began C. continued D. loved
5.A. for B. so C. and D. but
6.A. performing B. relaxing C. chatting D. painting
7.A. Saturday B. Wednesday C. Tuesday D. Monday
8.A. immediately B. suddenly C. finally D. narrowly
9.A. was aware of B. was afraid of C. got tired of D. turned away from
10.A. doubt B. room C. soil D. mud
11.A. annoyed B. helped C. called D. blamed
12.A. woman B. doctor C. actress D. viewer
13.A. started B. lived C. went D. waited
14.A. rushed B. admitted C. invited D. introduced
15.A. dormitory B. club C. balcony D. stage
16.A. shelter B. distance C. audience D. journey
17.A. evaluate B. analyse C. share D. exchange
18.A. struggle B. show C. quiz D. challenge
19.A. morning B. dusk C. afternoon D. night
20.A. cared about B. communicated with C. discussed with D. relied on
高一英语完形填空简单题查看答案及解析
For thousands of years, people have known that the best way to understand a concept is to explain it to others. “While we teach, we _______, ”said Roman philosopher Seneca. Now scientists are bringing this ancient _______ up-to-date. They’re _______ why teaching is such a fruitful way to learn.
Researchers have found that students who teach others work harder to _______ the material, and apply it more _______. Student teachers score higher on tests than pupils who’re learning only for themselves. But how can children, _______ learning themselves, teach others? One answer: They can teach younger kids. Some studies have found that first-born children are more _______ than their later-born siblings(兄弟姐妹). This _______ their higher IQs result from the time they spend teaching their siblings.
Now educators are experimenting with ways to _______ this model to schoolwork. They engage college undergraduates to teach computer science to high school students, who then ________ instruct middle school students on the ________. But the most cutting-edge tool is the “teachable agent”—a computerized character who learns, tries, makes mistakes and asks questions just like a real-world ________. Computer scientists have ________ an animated(动画的) figure called Betty’s Brain, who has been “taught” about science by middle school student. Student teachers are motivated to help Betty ________ certain materials. While preparing to teach, they organize their knowledge and ________ their understanding. And as they explain the information to it, they identify problems in their own ________.
Feedback from the teachable agent ________ improves the teachers’ learning. The agents’ questions drive student teachers to think and explain the materials in different ________, and watching the agent solve problems allows them emotions one experiences into action. ________, it’s the emotions one experiences in teaching that help learning. Student teachers feel ________ when their teachable agents fail, but happy when these pupils succeed as they gain pride and satisfaction from someone else’s achievement.
1.A.learn B.doubt C.grow D.practice
2.A.tale B.lesson C.wisdom D.riddle
3.A.valuing B.proving C.questioning D.assuming
4.A.prepare B.preserve C.exchange D.understand
5.A.officially B.effectively C.fluently D.carefully
6.A.still B.even C.though D.once
7.A.curious B.energetic C.independent D.academic
8.A.approves B.witnesses C.suggests D.reviews
9.A.add B.apply C.offer D.show
10.A.as well B.at once C.in turn D.of course
11.A.topic B.event C.schedule D.experiment
12.A.teacher B.parent C.sibling D.pupil
13.A.created B.tended C.invited D.reserved
14.A.arrange B.mark C.master D.link
15.A.keep B.improve C.drop D.reach
16.A.thinking B.reading C.inspiration D.guidance
17.A.shortly B.hardly C.rather D.further
18.A.ways B.cases C.places D.orders
19.A.In all B.After all C.Above all D.For all
20.A.satisfied B.sick C.pleased D.upset
高一英语完形填空中等难度题查看答案及解析
For thousands of years, people have known that the best way to understand a concept is to explain it to others.“While we teach, we __,”said Roman philosopher Seneca. Now scientists are bringing this ancient __up-to-date. They're __why teaching is such a fruitful way to learn
Researchers have found that students who teach others work harder to __the material, and apply it more __. Student teachers score higher on tests than pupils who're learning only for themselves. But how can children,__learning themselves, teach others? One answer: They can teach younger kids. Some studies have found that first-born children are more __than their later-born siblings (兄弟姐妹),This__their higher IQs result from the time they spend teaching their siblings.
Now educators are experimenting with ways to__ this model to schoolwork. They engage college undergraduates to teach computer science to high school students, who then __ instruct middle school students on the __. But the most cutting-edge tool is the “teachable agent”-a computerized character who learns, tries, makes mistakes and asks questions just like a real-world__. Computer scientists have __ an animated(动画的)figure called Betty's Brain, who has been“taught” about science by middle school stints. Student teachers are motivated to help Betty __ certain materials. While preparing to teach, they organize their knowledge and__ their understanding. And as they explain the information to it, they identify problems in their own__.
Feedback from the teachable agent __improves the teachers' learning. The agents' questions drive student teachers to think and explain the materials in different __,and watching the agent solve problems allows them emotions one experiences into action.__,it’s the emotions one experiences in teaching that help learning. Student teachers feel __ when their teachable agents fail, but happy when these pupils succeed as they gain pride and satisfaction from someone else’s achievement.
1.A. learn B. doubt C. grow D. practice
2.A. tale B. lesson C. wisdom D. riddle
3.A. valuing B. proving C. questioning D. assuming
4.A. prepare B. preserve C. exchange D. understand
5.A. officially B. effectively C. fluently D. carefully
6.A. still B. even C. though D. once
7.A. curious B. energetic C. independent D. academic
8.A. approves B. witnesses C. suggests D. reviews
9.A. add B. apply C. offer D. show
10.A. as well B. at once C. in turn D. of course
11.A. topic B. event C. schedule D. experiment
12.A. teacher B. parent C. sibling D. pupil
13.A. created B. tended C. invited D. reserved
14.A. arrange B. mark C. master D. link
15.A. keep B. improve C. drop D. reach
16.A. thinking B. reading C. inspiration D. guidance
17.A. shortly B. hardly C. rather D. further
18.A. ways B. cases C. places D. orders
19.A. In all B. After all C. Above all D. For all
20.A. satisfied B. sick C. pleased D. upset
高一英语完形填空中等难度题查看答案及解析
The koala(考拉) is possibly one of the best known Australian animals, and is found in four states: Queensland, New South Wales, Victoria and South Australia.
The word “koala” comes from an Australian word meaning “no drink”. Sometimes people call them “koala bears” but koala is not a bear. It belongs to a special group of Australian mammals, called marsupial(有袋类). Female marsupials have a pouch where the baby animals live after they are born.
Koalas have soft, thick, gray or brown fur on their backs. The fur on the stomach is white. The Koala in the south have thicker fur than those in the north because of the cold winters. However, the koalas in the northern part live in warm to hot weather most of the year, so they have thinner fur.A koala has a large nose and round ears. Koalas don’t have tails. Adult koalas weigh between 7kg and 14 kg.
Koalas spend nearly all their time in the trees. They sleep most of the day, but feed and move from tree to tree mainly at night.The reason koala sleep for much of the day is because their food, eucalyptus(桉树) leaves, are so hard that they need a lot of energy(能量;精力)to digest. Sleeping saves energy.
Each koala has a home made up of several trees that they visit regularly. They normally do not visit another koala’s home trees except that a male is looking for a female to mate with.
1.Which of the following statements is NOT true about the name “koala bear”?
A. The name was given by the native in Australia
B. The word “koala” is an English word
C. The name describes one of its living habits
D. The name is partly wrong.
2.Which of the following is closest in meaning to the underlined word “pouch”?
A. House B. Cave C. Bag D. Nest
3.. Why do the koalas live in the south have thicker fur than those in the north?
A. The thick fur can protect them from the colder weather
B. It’s always hot in summer in the north
C. It’s always cold in the winter in the south
D. They have to move to the north in the winter
4.Why do koalas sleep much in the day?
A. Their foods are poisonous
B. Their food needs too much energy.
C. They want to save energy for the activities at night
D. They can’t get enough water from their leaves
高一英语阅读理解中等难度题查看答案及解析
He has written some short stories, but he is_______known for his plays.
A.the best B.more C.better D.the most
高一英语单项填空中等难度题查看答案及解析