Wendy is manager of customer service at ABC P...

Wendy is manager of customer service at ABC Products. She received the following letters from customers. Read the letters and answer the questions.

1.Who does Wendy work for?

2.Which customer is most pleased with their product? List one word that shows this.

3.What is Water-Detection Wand designed to do?

4.How many claps would Mr. Fine have to make to call his Turf Accountant?

5.What does Sandy Shore want from the company?

6.Which product would you like to own? Why?

九年级英语阅读理解中等难度题查看答案及解析

The customer said that he _________ to the manager about their bad service.

A.will complain B.would complain C.has complained D.is complaining

九年级英语单选题中等难度题查看答案及解析

Not only the customers but also the sales manager ________ in favour of the system.

A. be B. am C. is D. are

九年级英语单选题中等难度题查看答案及解析

Have you ever heard of a girl of 15, who set up a company of her own? Wendy Wong is the girl. She started the business two years ago. She has already written several successful computer games. They are so popular that over half a million games are sold every year. Now all of her family work in her business, and she is still in school.

She gets up early in the morning and then she talks with her family about the business over breakfast. Every day she goes to school in her own car with a driver, for she is not old enough. She enjoys her school, but some of the work is too easy for her to feel interested. She usually gets “A” grades in all her subjects, so the other students often ask her for help.

She finished her homework in half an hour after her driver takes her home. After dinner, she goes on her office and goes on working on her computer, writing games until 2 am. She does not usually need so much sleep as other children.

根据短文内容，回答问题。

1.When did Wendy Wong start the business?

________________________________________________

2.What has Wendy Wong already written successful?

________________________________________________

3.How does Wendy Wong go to school every day?

________________________________________________

4.How about her grades in all her subjects?

________________________________________________

5.How long can she finish her homework?

________________________________________________

九年级英语任务型阅读困难题查看答案及解析

Wendy was considering if she ________ to the manager about the awful food the next day.

A.complains B.had complained C.has complained D.would complain

九年级英语单选题中等难度题查看答案及解析

Mr Brown passed his company to his daughter and she is 　　　　 it well at present.

A. managing　　 B. changing　　 C. choosing　　 D. practising

九年级英语单选题中等难度题查看答案及解析

Singles’ Day （Nov. 11）is a good time to shop online. A lot of products are on sale at this time, and you can buy them more ______________.

A.cheaply B.easily C.directly

九年级英语单选题简单题查看答案及解析

Consumer satisfaction is a market term that measures how products or services supplied by a company meet or surpass a customer’s expectation. Consumer satisfaction（消费者满意度） is so important because it provides markets and business owner with information that they can use to manage and improve their products and service. As a famous museum，Ashdown always tries to improve the service to meet readers’ needs. In order to create a better environment，Ashdown Museum has finished refurbishment(翻新). The table below shows the numbers of visitors to Ashdown Museum during the year before and the year after it was refurbished. The chart shows the result of service asking visitors how satisfied they were with their visit， during the same two periods.

Results of surveys of visitor satisfaction

（Chart I）　　　　　　　　　　　　 （Chart II）

1.Why is consumer satisfaction so important？

_________________________________________________________________________________

2.Compared with the year before refurbishment，how many visitors have increased during the year after refurbishment？

_________________________________________________________________________________

3.What’s the percentage of visitors that feel very satisfied in the year after refurbishment？

_________________________________________________________________________________

4.According to the chart，what conclusion about the relationship between the visitors’ satisfaction and the number of visitors can you probably draw？

_________________________________________________________________________________

5.What do you think of consumer satisfaction？What can we do to improve the consumer satisfaction？

_________________________________________________________________________________

九年级英语回答问题中等难度题查看答案及解析

China is getting better at making hi-tech products ______ can be bought in all parts of the world.

A.who B.which C.what

九年级英语单选题中等难度题查看答案及解析

---Is the girl ________ is interviewing the manager of that company your friend?

---Yes, she is a journalist from CCTV.

A. whom　　　　　　　　 B. which　　　　　　　　 C. who　　　　　　　 D. whose

九年级英语单项填空中等难度题查看答案及解析