To: "The Shoe People" <[email protected]>
From: "John Trimbald" <[email protected]>
Subject: Customer Complaint
To Whom it May Concern,
I have trusted the Shoe People to protect the feet of my employees for over ten years now. I recently purchased a few pairs of boots from your company for my crew. Though my men were initially satisfied with the boots, the soles began to fall apart on them after just twelve weeks. This was extremely surprising considering they came with a six year warranty. The boots are unsafe to wear because my men are pouring hot concrete. Please respond as soon as possible with instructions on how I can return the boots and receive a refund.
Thank you,
John Trimbald, Foreman, JT Construction
To: “John Trimbald” <jtconstruction @ img. com>
From: “The Shoe People” <inquiries @ shoepeople. com>
Dear Mr. Trimbald,
Thank you for your e-mail concerning the poor quality of our rubber soled black workboots. A representative will be by your office next week to pick up the damaged boots. We apologize for any inconvenience this has caused you and your crew.
Along with five new pairs of workboots for your crew (we included one extra pair), we have enclosed a free year's supply of sole protector spray. In our retail stores, this spray is always recommended to buyers who work on heated floors. This should have been brought to your attention at the time of your initial order. Please excuse our oversight.
To date we have had no complaints about these workboots from customers who have used the protector spray. However, should you use the spray and find that you are still unsatisfied with the boots, please return the boots and spray for a full refund. Thank you for supporting The Shoe People. Have a Happy New Year.
Sincerely,
Stan Mason, President
1.The first email is basically an email of________.
A.apology B.sympathy C.appreciation D.complaint
2.What’s wrong with the boots John Trimbald bought?
A.The soles of the boots began to fall apart.
B.The color of the boots had shaded a lot.
C.The boots didn’t fit the workers well.
D.The patterns of the boots didn’t satisfy the workers.
3.What is the underlined word “spray” used for according to the passage?
A.To repair the damaged boots. B.To protect the soles from heat.
C.To prevent the crew from danger. D.To protect the boots from concrete.
4.According to the president of The Shoe People, John Trimbald________.
A.can exchange the damaged boots with new ones at any time
B.must return the damaged boots to any of the retail stores
C.will get new pairs of boots and a free year’s supply of spray
D.can return the damaged boots and spray for a full refund now
高二英语阅读理解中等难度题
To: "The Shoe People" <[email protected]>
From: "John Trimbald" <[email protected]>
Subject: Customer Complaint
To Whom it May Concern,
I have trusted the Shoe People to protect the feet of my employees for over ten years now. I recently purchased a few pairs of boots from your company for my crew. Though my men were initially satisfied with the boots, the soles began to fall apart on them after just twelve weeks. This was extremely surprising considering they came with a six year warranty. The boots are unsafe to wear because my men are pouring hot concrete. Please respond as soon as possible with instructions on how I can return the boots and receive a refund.
Thank you,
John Trimbald, Foreman, JT Construction
To: “John Trimbald” <jtconstruction @ img. com>
From: “The Shoe People” <inquiries @ shoepeople. com>
Dear Mr. Trimbald,
Thank you for your e-mail concerning the poor quality of our rubber soled black workboots. A representative will be by your office next week to pick up the damaged boots. We apologize for any inconvenience this has caused you and your crew.
Along with five new pairs of workboots for your crew (we included one extra pair), we have enclosed a free year's supply of sole protector spray. In our retail stores, this spray is always recommended to buyers who work on heated floors. This should have been brought to your attention at the time of your initial order. Please excuse our oversight.
To date we have had no complaints about these workboots from customers who have used the protector spray. However, should you use the spray and find that you are still unsatisfied with the boots, please return the boots and spray for a full refund. Thank you for supporting The Shoe People. Have a Happy New Year.
Sincerely,
Stan Mason, President
1.The first email is basically an email of________.
A.apology B.sympathy C.appreciation D.complaint
2.What’s wrong with the boots John Trimbald bought?
A.The soles of the boots began to fall apart.
B.The color of the boots had shaded a lot.
C.The boots didn’t fit the workers well.
D.The patterns of the boots didn’t satisfy the workers.
3.What is the underlined word “spray” used for according to the passage?
A.To repair the damaged boots. B.To protect the soles from heat.
C.To prevent the crew from danger. D.To protect the boots from concrete.
4.According to the president of The Shoe People, John Trimbald________.
A.can exchange the damaged boots with new ones at any time
B.must return the damaged boots to any of the retail stores
C.will get new pairs of boots and a free year’s supply of spray
D.can return the damaged boots and spray for a full refund now
高二英语阅读理解中等难度题查看答案及解析
To: [email protected] comp mail.ca From: [email protected] yahoo, com
Subject: Autumn! Date: 29 /09 8: 02 PM
Hello, Jenny!
I love autumn! Mid-autumn Festival is this week. We will watch the moon tonight, and look for Chang’e and Wu Gang. My mother bought moon cakes, and I have eaten many of them!
National Day is also in the autumn, on October 1. My mother and father will not have to work for three days! We will do many things together, I like going to the National Day celebration(庆祝).
The best thing in autumn is my birthday; I will be fifteen years old.
Good-bye!
Li Ming
To: [email protected] yahoo.com From: [email protected] comp mail.ca
Subject: Thanksgiving Date: 29/09 9:12 PM
Dear Li Ming,
Thank you for your e-mail! I love autumn, too. In Canada, we have an autumn holiday called Thanksgiving. Families always celebrate Thanksgiving together. I will go to my grandmother and grandfather’s house. My uncles, aunts and their children will be there, too.
Canadian Thanksgiving is in early October. In the U.S., they celebrate Thanks-giving in late November.
Have a good time on your birthday, Li Ming! On my birthday, I have a cake with candles. Everyone sings ‘Happy Birthday’. Then I blow out the candles! Will you have cake on your birthday? Your friend ,
Jenny
1.Americans celebrate Thanksgiving __ later than Canadians.
A. one month B. less than two months C. two months D. more than two months
2.What do Canadians usually do in Thanksgiving?
A. Eat cakes. B. Stay together. C. Watch the moon. D. Sing the song.
3.What must Li Ming and Jenny use when they wrote to each other?
A. Pens. B. Paper. C. Computers. D. Telephones.
高二英语阅读理解简单题查看答案及解析
People tend to become more personal and hide less of themselves when using email. Researchers from Open University in Britain have found in a recent study that there are good reasons for this.
The team of researchers asked 83 pairs of students, all strangers to each other, to solve a problem. They had to discuss this question: If only five people in the world could be saved from a world disaster, who should they be? The pairs of students had to talk over the problem either face to face or by computers. Dr. Johnson said, “They told their partners four times as much about themselves when they talked over the Internet as when they talked face to face. When the computers were fitted with cameras so that students could see each other, this limited the personal side of the conversation.”
Generally the information was not extremely personal. It was mainly about things such as where they went to school, or where they used to live. But some students discussed their love stories, and personal childhood experiences.
Dr Johnson believes that emailing encourages people to focus on themselves. And when they do this, they become more open, especially if there are no cameras. “If you cannot see the other person, it becomes easier to talk about yourself. This is because you are not thinking what the other person is thinking of you. So emailing has become the modern way of talking,” said Dr. Johnson. However, this style of talking is not entirely new. “In the 19th century people started to use the ‘telegraph’ to communicate. Now the same kind of thing has happened and people ended up speaking more freely.”
Dr. Johnson thinks that emailers need to know about these effects of emailing, especially when they start work in a company. “ If you don’t know about them, you could find yourself saying more about yourself than you wanted to.”
1.The subject discussed in this passage is _______.
A. how people do research studies
B. how people open up when emailing
C. how to communicate at work
D. how to discuss and solve a problem
2.The reason that some couples talked freely about themselves is that _______.
A. they didn’t talk about very personal things
B. they couldn’t see each other
C. the cameras on the computers were turned on
D. they had to discuss a question
3.In the writer’s opinion, one should ______.
A. focus on oneself when emailing
B. talk more freely in emails than usual
C. consider how one uses email at work
D. discuss any subject that one wants to
高二英语阅读理解困难题查看答案及解析
The most important thing about my job is ______ I help protect ordinary people from the volcano.
A.how B.that C.what D.不填
高二英语单项填空中等难度题查看答案及解析
People wrote letters to get in touch in the past. Nowadays email has ________the way people communicate.
A.directed B.conveyed C.transformed D.sponsored
高二英语单项填空中等难度题查看答案及解析
Besides the focus on the development of the economy, people should also how to protect the environment.
A. give rise to B. give thought to
C. give praise to D. give way to
高二英语单项填空中等难度题查看答案及解析
How to protect children Web fans from unsuitable material on-line while encouraging them to use the Internet has long been discussed in the U.S.
1.. But jungles contain wonders as well as dangers and with good guides, some education, and a few precautions , the wilds of the Internet can be safely navigated . “Kids have to be on-line. If we tell our kids they can’t have access(机会) to the Internet, we’re cutting them off from their future,” said an expert.
Most kids have started to use search engines. 2.. There are search engines designed just for kids. A certain software contains only sites that have been selected as safe. The most popular way to limit access would be to use what is known as a “content screener(过滤器)”. But this can’t be wholly reliable , and the best thing parents can do is to talk to their kids and let them know what is OK or not OK to see or do on the Internet.3.
A few other tips
●Don’t put the PC in a child’s room but keep it in an area where mum or dad can keep an eye on things. That also makes the Internet more of a family activity.
●4.
●Tell your child not to give on-line strangers personal information, especially like address and phone number.
●And tell your children never to talk to anyone they meet on-line over the phone, send them anything, accept anything from them or agree to meet with them unless you go along.
A. Many of them are great for finding tons of interesting Internet sites, and they can also locate places where you might not want your kids to go.
B. Another way is that mum or dad is nearby when the child is surfing the Internet.
C. Ask your child what he or she has been doing and about any friends they make on-line.
D. For some parents, the Internet can seem like a jungle, filled with danger for their children.
E. Most kids are taught to have started to use search engines.
F. Don’t give online strangers personal information.
高二英语六选四中等难度题查看答案及解析
How to protect children Web fans from unsuitable material on-line while encouraging them to use the Internet has long been discussed in the US.
For some parents, the Internet can seem like a jungle (丛林), filled with danger for their children. But jungles contain wonders as well as dangers and with good guides, some education and a few precautions (预防), the wilds of the Internet can be safely navigated . "Kids have to be on-line. If we tell our kids they can’t be allowed to surf the Internet, we are cutting them from their future,” said an expert.
Most kids have started to use search engines. Many of them are great for finding tons of interesting Internet sites, and they can also locate places where you might not want your kids to go. There are search engines designed just for kids. A certain software contains only sites that have been selected as safe. The most popular way would be to use what is known as a “content screener ". But this can’t be wholly reliable, and the best thing parents can do is to talk to their kids and let them know what is OK or not OK to see or to do on the Internet. Another way is that Mum or Dad is nearby when the child is surfing the Internet.
A few other tips:
--- Don't put the PC in the child's room but keep it in an area where Mum or Dad can keep an eye on things. That also makes the Internet more of a family activity.
--- Ask your child what he or she has been doing and about any friend they make online,
--- Tell your child not to give on-line strangers personal information, especially like address and phone number.
--- And tell your children never to talk to anyone they meet on-line over the phone, send them anything, accept anything from them or agree to meet with them unless you go along.
1.What is the best way to protect children from improper materials?
A. To fix a content screener on the computer.
B. To be nearby when they are surfing the Internet.
C. To talk to them and persuade them to tell right from wrong.
D. To buy some search engines for children.
2.Which of the following is TRUE according to the passage?
A. Surfing the Internet is the best way of educating children.
B. Using a content screener is most reliable for keeping children having ways to the Internet.
C. Search engines can help children to select materials fit for them.
D. Children’s not having chances to go to the Internet may have effect on their progress.
3.According to the passage, we can infer that _____.
A. softwares fit for children want programming.
B. the Internet will be protected by law
C. the Internet contains a lot of harmful sites
D. a child who is on-line is in danger
4.What does the passage tell us most?
A. Education. B. Precautions.
C. Search engines. D. Software.
高二英语阅读理解中等难度题查看答案及解析
单词拼写
1.The government is _________(呼吁)to people to protect the environment.
2.You should be________(谨慎)about what you say in public.
3.Don’t________ (打断)your parents when they are talking.
4.________ (粗略地)speaking, girls make up 40 percent of the students in our school.
5.To our ________ (欣慰), our son returned home, safe.
6.Doing exercise is b________ to our health.
7.Your sweater is i________ to mine in style.
8.He was s________ of stealing the money, so he was very upset.
9.Patients’ medical records are strictly c________ in the hospital.
10.I don’t want to be i________ in their quarrel.
高二英语单词拼写中等难度题查看答案及解析
Putin said Russia ________ the right to take all measures in Ukraine to protect Russian people there who were living in “terror”.
A. escaped B. forgave C. suffered D. reserved
高二英语单项填空中等难度题查看答案及解析