My home village is no longer the same ______ ...

My home village is no longer the same ______ it used to be.

A. which　　　　　 B. as

C. where　　　　　　 D. when

高二英语单项填空中等难度题查看答案及解析

Great changes have taken place in our school and it is no longer____it used to be.

A when   B how   C that   D what

高二英语单项填空简单题查看答案及解析

Pudong Developmental Zone is no longer ________ it used to be.

A. what              B. where                    C. despite                           D. there

高二英语单项填空简单题查看答案及解析

Parties and social gatherings no longer excite us the same way they once did. This is not due to a lack of desire to socialize, but the smartphone.

At parties, more people are on their smartphones than on their drinks. According to a recent International Data Corporation study, well over half of all Americans have a smartphone and reach for it the moment they wake up, keeping it in hand all day. In addition, too much of society is using smartphones while driving and as a result getting into car crashes. 34 percent of teens admit to text while driving, and they confirm that text messaging is their number one driving interruption. People's attachment to their smartphones is unbelievably becoming more important than the lives of themselves and others.

Just as drivers dismiss the importance of focusing while on the road, many people also fail to recognize the significance of human interaction. When with their friends, some people pointlessly check or send text messages in the presence of a friend, which sends a message to that friend: the person I am texting is more important than you. In addition, relying on our smartphone to make friends does not give us the same advantage as being able to make new friendships in the real world. Face-to-face conversations will give us much stronger communication skills in the long run.

As many people risk their lives and the lives of people around them just to send a text or mindlessly check their massages, smartphones are in many ways more dangerous to people. The quality of this technology is de-advancing societal achievements and weakening the value of communication. Not only is the smartphone affecting our desire to interact (交流) face-to-face but it is also lowering society's ability to communicate.

1.The purpose of this text is to ______.

A. call for an end to use the smartphone while driving

B. express concern about the overuse of the smartphone

C. appeal to us to pay attention to communication skills

D. advise us to be cautious about the addiction to the smartphone

2.The second paragraph is developed by ______.

A. comparing facts

B. listing figures

C. giving examples

D. analyzing the effects

3.The author advice us to make new friends ______.

A. by using smartphones

B. in different ways

D. under a free circumstance

D. in a face-to-face way

4.Over dependence on the smartphone leads to the fact that ______.

A. parties and gatherings limit their social circle

B. people's communication skills are weakened

C. people are more and more narrow-minded

D. face-to-face communication becomes less important

高二英语阅读理解中等难度题查看答案及解析

----Mr. Smith is no longer ______ he used to be.

----So he is. Success and wealth have _______ his character.

A. what; trained             B. who; transferred

C. what; transformed         D. who; transformed

高二英语单项填空困难题查看答案及解析

In my opinion, the idea of a family is much narrower than ________.

A. that used to be　　 B. it used to　　 C. it was used to　　 D. it used to be

高二英语单项填空中等难度题查看答案及解析

It was in the small mountain village _______ they used to live _______ my parents got married.

A.that; that B.where; where C.where; that D.that; where

高二英语单项填空中等难度题查看答案及解析

Children in England will no longer be able to buy energy drinks.1.It is now asking for public suggestions as to what age the ban(禁令) should start at (16 or 18), the BBC reported An energy drink is a type of drink that contains stimulants(兴奋剂), such as caffeine . 2.The makers of these drinks say that they can give you energy when you feel tired and keep you going. They have another name:battery water.

3.Energy drinks have sixty five percent more sugar than normal soft drinks. This may explain why children are getting fatter and fatter. 4.

In the UK, more than 2/3 of 10 to 17-year-olds buy energy drinks, according to the government. “5.Shops in England that sell the drinks to children would pay up to 22070 pounds if they don’t follow the ban. Restaurants should also obey the government’s rules.”

A. They will also be listed unhealthy drinks in China.

B. However, these drinks have very high levels of sugar and caffeine.

C. Childhood fatness is one of the greatest health challenges this country faces.

D. Too much caffeine can cause health problems, such as headaches and sleeplessness.

E. The UK government has made plans to stop shops selling the energy drinks to kids.

F. So energy drinks are as important as three meals for every day.

G. Red Bull is one of the most famous energy drinks.

高二英语七选五困难题查看答案及解析

In the more and more competitive service industry, it is no longer enough to promise customer satisfaction. Today, customer “delight” is what companies are trying to achieve in order to keep and increase market share.

It is accepted in the marketing industry, and confirmed by a number of researches, that customers receiving good service will promote business by telling up to 12 other people; those treated badly will tell their tales of woe to up to 20 people, and 80 percent of the people who feel their complaints are handled fairly will stay loyal.

New challenges for customer care have come when people can obtain goods and services through telephone call centers and the Internet. For example, many companies now have to invest a lot of money in information technology and staff training in order to cope with the “phone rage”—caused by delays in answering calls, being cut off in mid-conversation or left waiting for long periods.

“Many people do not like talking to machines,” says Dr. Storey Senior Lecturer in Marketing at City University Business School. “Banks, for example, encourage staff at call centers to use customer data to establish instant and good relationship with them. The aim is to make the customer feel they know you and that you can trust— the sort of comfortable feelings people have during face-to-face chats with their local branch manager.”

Recommended ways of creating customer delight include: under-promising and over-delivering (saying that a repair will be carried out within five hours, but getting it done within two); replacing a faulty product immediately; throwing in a gift voucher (购物礼卷) as an unexpected “thank you” to regular customers; and always returning calls, even when they are complaints.

Aiming for customer delight is all very well, but if services do not reach the high level promised, disappointment or worse will be the result. This can be eased by offering an apology and an explanation of why the service did not meet usual standards with empathy (for example, “I know how you must feel”), and possible solutions (replacement, compensation or whatever fairness suggests best meets the case).

Airlines face some of the toughest challenges over customer care. Fierce competition has convinced them that delighting passengers is an important marketing tool, while there is great potential for customer anger over delays caused by weather, unclaimed luggage and technical problems .

For British Airways staff, a winning telephone style is considered vital in handling the large volume of calls about bookings and flight times. They are trained to answer quickly, with their name, job title and a “we are here to help” attitude. The company has invested heavily in information technology to make sure that information is available instantly on screen.

British Airways also says its customer care policies are applied within the company and staff are taught to regard each other as customers requiring the highest standards of service.

Customer care is obviously here to stay and it would be a foolish company that used slogans such as "we do as we please”. On the other hand, the more customers are promised, the greater the risk of disappointment.

1.We can learn from Paragraph 2 that________.

A. complaining customers are hard to satisfy

B. unsatisfied customers receive better service

C. Satisfied customers catch more attention

D. well-treated customers promote business

2.The writer mentions “phone rage” (Paragraph 3) to show that________.

A. customers often use phones to express their anger

B. people still prefer to buy goods online

C. customer care becomes more demanding

D. customers rely on their phones to obtain services

3.What does the writer recommend to create delight?

A. Calling customers regularly           B. Giving a “thank you” note.

C. Delivering a quicker service                   D. Promising more gifts.

4.If a manager should show his empathy (Paragraph 6), what would he probably say?

A. “I know how upset you must be.”           B. “I appreciate your understanding.”

C. “I’m sorry for the delay.”                          D. “I know it’s our fault.”

5.Customer delight is important for airlines because________.

A. their telephone style remains unchanged

B. they are more likely to meet with complaints

C. the services cost them a lot of money

D. the policies can be applied to their staff

高二英语阅读理解中等难度题查看答案及解析

–How did you like your trip to the mountain village last Sunday?

--It couldn’t be worse. My bicycle　 _______　 several times on the way.

A. got down　　 B. broke down

C. slowed down　　 D. settled down

高二英语单项填空中等难度题查看答案及解析