Would you like to be a king or queen? To have people waiting on you hand and foot? Many Americans experience this royal treatment every day. How? By being customers. The American idea of customer service is to make each customer the center of attention. Need proof? Just listen to the commercials. Most of them sound like the McDonald’s ad: “We do it all for you.” Actually, not all stores in America roll out the red carpet for their customers. But wherever you go, good customer service means making customers feel special.
People going shopping in America can expect to be treated with respect from the very beginning. Most places don’t have a “furniture street” or a “computer road” which allow you to compare prices easily. Instead, people often “let their fingers do the walking” through the store hot lines. From the first “hello”, customers receive a satisfying response to their questions. This initial contact can help them decide where to shop.
When customers get to the store, they are treated as honored guests. Customers don’t usually find store clerks sitting around watching TV or playing cards. Instead, the clerks greet them warmly and offer to help them find what they want. In most stores, the clear signs that label each department make shopping a breeze. Customers usually don’t have to ask how much items cost, since prices are clearly marked. And unless they’re at a flea market or a yard sale, they don’t bother trying to bargain.
When customers are ready to check out, they find the nearest and shortest checkout lane. But as Murphy’s Law would have it, whichever lane they get in, all the other lanes will move faster. Good stores open new checkout lanes when the lanes get too long. Some even offer express lanes for customers with 10 items or less. After they pay for their purchases, customers receive a smile and a warm “thank you” from the clerk. Many stores even allow customers to take their shopping carts out to the parking lot. That way, they don’t have to carry heavy bags out to the car.
1.By quoting (引用) the McDonald’s ad: “We do it all for you”, the author intends to_______.
A. suggest that customers believe what mercials say deeply
B. show readers the American idea on good customer service
C. express all the stores pay much attention to the customers
D. persuade readers to choose the stores with ads correctly
2.In the USA, what may you do at first if you want to do some shopping?
A. To visit a professional street with lots of similar stores.
B. To pare prices in many shops in the same street.
C. To make phone calls and get better shopping choices.
D. To receive other customers’ answers to the questions.
3.Which of the followings shows American stores offer convenience to customers in this passage?
A. The store clerks don’t usually sit around watching TV or playing cards.
B. Some stores offer price bargain to the customers like a yard sale.
C. The clerks give customers a smile and a warm “thank you” after paying.
D. Some stores open new checkout lanes when the lanes are crowded.
4.Which of the following can be the best title of this passage?
A. Customer Service in America
B. Excellent Stores in America
C. Shopping Rules in America
D. Being King or Queen in America
高二英语阅读理解中等难度题
Would you like to be a king or queen? To have people waiting on you hand and foot? Many Americans experience this royal treatment every day. How? By being customers. The American idea of customer service is to make each customer the center of attention. Need proof? Just listen to the commercials. Most of them sound like the McDonald’s ad: “We do it all for you.” Actually, not all stores in America roll out the red carpet for their customers. But wherever you go, good customer service means making customers feel special.
People going shopping in America can expect to be treated with respect from the very beginning. Most places don’t have a “furniture street” or a “computer road” which allow you to compare prices easily. Instead, people often “let their fingers do the walking” through the store hot lines. From the first “hello”, customers receive a satisfying response to their questions. This initial contact can help them decide where to shop.
When customers get to the store, they are treated as honored guests. Customers don’t usually find store clerks sitting around watching TV or playing cards. Instead, the clerks greet them warmly and offer to help them find what they want. In most stores, the clear signs that label each department make shopping a breeze. Customers usually don’t have to ask how much items cost, since prices are clearly marked. And unless they’re at a flea market or a yard sale, they don’t bother trying to bargain.
When customers are ready to check out, they find the nearest and shortest checkout lane. But as Murphy’s Law would have it, whichever lane they get in, all the other lanes will move faster. Good stores open new checkout lanes when the lanes get too long. Some even offer express lanes for customers with 10 items or less. After they pay for their purchases, customers receive a smile and a warm “thank you” from the clerk. Many stores even allow customers to take their shopping carts out to the parking lot. That way, they don’t have to carry heavy bags out to the car.
1.By quoting (引用) the McDonald’s ad: “We do it all for you”, the author intends to_______.
A. suggest that customers believe what commercials say deeply
B. show readers the American idea on good customer service
C. express all the stores pay much attention to the customers
D. persuade readers to choose the stores with ads correctly
2.In the USA, what may you do at first if you want to do some shopping?
A. To visit a professional street with lots of similar stores.
B. To compare prices in many shops in the same street.
C. To make phone calls and get better shopping choices.
D. To receive other customers’ answers to the questions.
3.Which of the followings shows American stores offer convenience to customers in this passage?
A. The store clerks don’t usually sit around watching TV or playing cards.
B. Some stores offer price bargain to the customers like a yard sale.
C. The clerks give customers a smile and a warm “thank you” after paying.
D. Some stores open new checkout lanes when the lanes are crowded.
4.Which of the following can be the best title of this passage?
A. Customer Service in America B. Excellent Stores in America
C. Shopping Rules in America D. Being King or Queen in America
高二英语阅读理解中等难度题查看答案及解析
Would you like to be a king or queen? To have people waiting on you hand and foot? Many Americans experience this royal treatment every day. How? By being customers. The American idea of customer service is to make each customer the center of attention. Need proof? Just listen to the commercials. Most of them sound like the McDonald’s ad: “We do it all for you.” Actually, not all stores in America roll out the red carpet for their customers. But wherever you go, good customer service means making customers feel special.
People going shopping in America can expect to be treated with respect from the very beginning. Most places don’t have a “furniture street” or a “computer road” which allow you to compare prices easily. Instead, people often “let their fingers do the walking” through the store hot lines. From the first “hello”, customers receive a satisfying response to their questions. This initial contact can help them decide where to shop.
When customers get to the store, they are treated as honored guests. Customers don’t usually find store clerks sitting around watching TV or playing cards. Instead, the clerks greet them warmly and offer to help them find what they want. In most stores, the clear signs that label each department make shopping a breeze. Customers usually don’t have to ask how much items cost, since prices are clearly marked. And unless they’re at a flea market or a yard sale, they don’t bother trying to bargain.
When customers are ready to check out, they find the nearest and shortest checkout lane. But as Murphy’s Law would have it, whichever lane they get in, all the other lanes will move faster. Good stores open new checkout lanes when the lanes get too long. Some even offer express lanes for customers with 10 items or less. After they pay for their purchases, customers receive a smile and a warm “thank you” from the clerk. Many stores even allow customers to take their shopping carts out to the parking lot. That way, they don’t have to carry heavy bags out to the car.
1.By quoting (引用) the McDonald’s ad: “We do it all for you”, the author intends to_______.
A. suggest that customers believe what mercials say deeply
B. show readers the American idea on good customer service
C. express all the stores pay much attention to the customers
D. persuade readers to choose the stores with ads correctly
2.In the USA, what may you do at first if you want to do some shopping?
A. To visit a professional street with lots of similar stores.
B. To pare prices in many shops in the same street.
C. To make phone calls and get better shopping choices.
D. To receive other customers’ answers to the questions.
3.Which of the followings shows American stores offer convenience to customers in this passage?
A. The store clerks don’t usually sit around watching TV or playing cards.
B. Some stores offer price bargain to the customers like a yard sale.
C. The clerks give customers a smile and a warm “thank you” after paying.
D. Some stores open new checkout lanes when the lanes are crowded.
4.Which of the following can be the best title of this passage?
A. Customer Service in America
B. Excellent Stores in America
C. Shopping Rules in America
D. Being King or Queen in America
高二英语阅读理解中等难度题查看答案及解析
How would you like an easy way to earn 2,500 dollars? All you have to do is to sit around and wait for your meals.There’s catch, however.You have to stay in a chicken cage with a stranger for a whole week.There are no books or television or radio for amusement.You can’t leave until the week is up.And a camera will be recording your every move.
Two people actually took the job.The idea came from Rob Thompson, a video artist.He wanted to make a film about the way animals are treated.His goal was to raise people’s awareness of the living conditions of animals that are raised for food.He decided to pay $ 5000 out of his own savings to two people who were willing to lie like chicken for a week.
To Rob’s surprise, quite a few people answered his advertisement.He had interviews and selected Eric, a 24-year-old restaurant worker, and Pam, a 27-year-old chemist.The plan was for them to spend seven days together in a chicken cage that was six feet long and three feet wide.A camera would record their experience, which would take place in an art museum.
The week was long and difficult.They slept on a hard wooden floor.They couldn’t stand up without banging(重击)their heads.They ate vegetarian mash(土豆泥)and drank water from a garden hosepipe(水龙头软管).Their only privacy was a toilet surrounded by a curtain.There were no sinks, mirrors, or toothbrushes in the cage.Their only inspiration was the two framed checks that hung on the wall outside the cage.Visitors who came here were warned, “Do not food the humans.”
Finally it was over, Pam and Eric emerged from their cage.They had survived the week, and they each had a $2,500 check in their hands.When Rob Thompson opened the cage, Eric came out, changed into clean clothes, and ate a chocolate bar right away.“It’s great to be able to stand up,” he said.Pam just changed her clothes and left.After a week of visitors and reporters watching her, she didn’t want to talk to anyone.
1.What kind of person is Rob Thompson?
A.He is curious about people’s personal life.
B.He is kind-hearted to animals.
C.He hates people around.
D.He likes to help poor people.
2.What made it most difficult for the two to stay in the cage?
A.They didn’t know each other.
B.They couldn’t lie down to sleep in the cage.
C.They didn’t have meat to eat.
D.They had to do almost everything under others’ eyes.
3.Rob offered the money because he wanted________.
A.to see if there were any people who would like to live in a cage
B.to show the public how bitter animals’ life could be
C.to make more money by publishing the recorded video tapes
D.to improve housing conditions of working people like Eric
4.Which of the following would be the best title for this passage?
A.Easy Way to Earn $ 2 500. B.Do Not Feed the Humans.
C.Living Like a Chicken. D.Getting Along Well Anyway.
高二英语阅读理解简单题查看答案及解析
How would you like an easy way to earn 2,500 dollars? All you have to do is to sit around and wait for your meals.There’s catch, however.You have to stay in a chicken cage with a stranger for a whole week.There are no books or television or radio for amusement.You can’t leave until the week is up.And a camera will be recording your every move.
Two people actually took the joB.The idea came from Rob Thompson, a video artist.He wanted to make a film about the way animals are treateD.His goal was to raise people’s awareness of the living conditions of animals that are raised for fooD.He decided to pay $ 5000 out of his own savings to two people who were willing to lie like chicken for a week.
To Rob’s surprise, quite a few people answered his advertisement.He had interviews and selected Eric, a 24-year-old restaurant worker, and Pam, a 27-year-old chemist.The plan was for them to spend seven days together in a chicken cage that was six feet long and three feet wide.A camera would record their experience, which would take place in an art museum.
The week was long and difficult.They slept on a hard wooden floor.They couldn’t stand up without banging(重击)their heads.They ate vegetarian mash(土豆泥)and drank water from a garden hosepipe(水龙头软管).Their only privacy was a toilet surrounded by a curtain.There were no sinks, mirrors, or toothbrushes in the cage.Their only inspiration was the two framed checks that hung on the wall outside the cage.Visitors who came here were warned, “Do not food the humans.”
Finally it was over, Pam and Eric emerged from their cage.They had survived the week, and they each had a $2,500 check in their hands.When Rob Thompson opened the cage, Eric came out, changed into clean clothes, and ate a chocolate bar right away.“It’s great to be able to stand up,” he saiD.Pam just changed her clothes and left.After a week of visitors and reporters watching her, she didn’t want to talk to anyone.
68.What kind of person is Rob Thompson?
A.He is curious about people’s personal life.
B.He is kind-hearted to animals.
C.He hates people around.
D.He likes to help poor people.
69.What made it most difficult for the two to stay in the cage?
A.They didn’t know each other.
B.They couldn’t lie down to sleep in the cage.
C.They didn’t have meat to eat.
D.They had to do almost everything under others’ eyes.
70.Rob offered the money because he wanted________.
A.to see if there were any people who would like to live in a cage
B.to show the public how bitter animals’ life could be
C.to make more money by publishing the recorded video tapes
D.to improve housing conditions of working people like Eric
71.Which of the following would be the best title for this passage?
A.Easy Way to Earn $ 2 500. B.Do Not Feed the Humans.
C.Living Like a Chicken. D.Getting Along Well Anyway.
高二英语阅读理解简单题查看答案及解析
As is often the case, when people are attending to meetings, having meals or waiting for buses, you can always find them addicting to their phones, completely ignoring others.
This is really a common phenomena in our life. The reason is why smart phones nowadays can be used for people to play mobile games and kept in touch with friends through QQ and WeChat. Therefore, too much exposure to phones are bad for people in terms of health. Moreover, people involved in phones fail to communicate well with these around them.
As far as I am concerned, people should wisely make use of their phones to help their work and study. Meanwhile, care much about their family and friends rather than mobile phones.
高二英语短文改错困难题查看答案及解析
. Who would you rather with you, Tom or Henry?
A. have go B. have to go C. love to go D. like to go
高二英语单项填空简单题查看答案及解析
—Where would you like to have your dinner, in a French restaurant or in a Chinese one?
—It makes ________ to me as long as we can chat while having dinner.
A. no difference B. no sense C. much difference D. much sense
高二英语单项填空中等难度题查看答案及解析
-- Where would you like to have dinner,in a French restaurant or in a Chinese one ?
-- It makes ____to me as long as we can chat while having dinner.
A.no difference | B.no sense |
C.much difference | D.much sense |
高二英语单项填空中等难度题查看答案及解析
Before you make friends, you have to decide who you want to be your friends. Most people like to have friends who like to do the same kinds of things they do.
The quickest way to make a friend is to smile. When you smile, people think you are friendly and easy to talk to. It may not be easy at first to smile, but remember most people will stay away from a scared or angry looking face.
One easy way to start a conversation with someone is to say something nice about him. Think about how great you feel when someone says something nice to you. Doesn’t it make you want to keep talking to that person?
Ask your new friends questions about themselves. Who’s their favorite singer, where do they live, what do they do after school are all good questions to start a conversation. Make sure you have something to add to the conversation, too. When someone asks you a question, do have an answer for them. There is nothing that will stop a conversation quicker than a shrugfor an answer.
Kids who show an interest in other kids and who are kind and friendly make good friends. Remember, everyone wants to be around people who like to do similar things and people who are nice to them.
1.This passage gives us some advice on_______.
A.how to make friends
B.what kind of person you can make friends with
C.how to start a conversation
D.the importance of smile
2.Most people like to make friends with those________.
A.who are sad every day
B.who share the same interest
C.who are fond of talking
D.who say bad things to them
3.According to the third paragraph, most people enjoy talking to one_______.
A.who is always smiling
B.who seems to be friendly
C.who praises them
D.who points out their shortcomings
高二英语阅读理解中等难度题查看答案及解析
Dear Students,
I am delighted to be your guest.
I would like to tell you about myself.I have been a news reporter for the past fifteen years.I chose this job so I could travel the world, but the job has taught me many unforgettable lessons.The work is sometimes difficult.I have seen famines, wars, earthquakes, poverty and death.But I have also seen courage, hope and happiness.
In India, I visited a city where there were many homeless children.Some were as young as four years old.They lived in the streets and survived by begging or stealing.But then a wonderful lady called Rosa opened a home for them.Within one year, she was looking after two hundred children.She clothed them, fed them, and taught them.She gave them hope.
Another time, I was in Turkey after a terrible earthquake, in one place.I found an old lady whose house was in ruins, her son was missing and rescue workers said there was no chance that he was still alive.But the old lady did not give up hope.For four days, she moved heavy stones one at a time by herself.She did not stop until she found her son.He was alive.
Here in China, I met a young boy with a serious condition.He had undergone twenty operations and spent nearly his whole life in hospital.I thought he would be sad, but when I met him, his smile was so warm and welcoming.
In life, we need role models that we can admire and learn from.When my life is difficult, I try to remember the courage and goodness of these three people.
1.The underlined word “ famine ”in Paragraph 2 means __________.
A.pleasure B.joy
C.luck D.extreme lack of food
2.What can we learn about Rosa?
A.She’ s a rich lady and she likes to help the homeless children.
B.She’ s a kind-hearted woman and she provides houses for the homeless children.
C.She’ s a great mother and she looks after the homeless children.
D.She’ s a good teacher and she teaches the homeless children.
3.The speaker is giving a speech to students in __________.
A.China B.Canada C.Turkey D.India
4.For what does the speaker admire the Turkish woman and the Chinese boy?
A.Their bravery. B.Their strong mind.
C.Their age. D.Their luck.
高二英语阅读理解中等难度题查看答案及解析