Dear Mr. Watson,
CLAIM AL54323432–-STORM DAMAGE TO ROOF
I received a cheque for $623 dated 26 January in payment of my recent claim(索赔). However, I wish to tell you how upset I have been by the way your Claims Assessor, Mr. Michael Tan, handled this claim.
When Mr. Tan first called me, he specifically told me that he believed I had been overcharged, and he would expect to pay that price for work on a double garage, rather than a single garage like mine. Mr. Tan suggested that I neither use nor recommend this contractor again. He continued to tell me it was unlikely for me to receive full payment. Never during this conversation did he mention that the reason for not receiving full payment was because of the nature of my insurance policy.
Consequently, I wrote to Mr. Lance Ashe to complain about his pricing, stating that I was very upset thinking that he could have taken advantage by overcharging a 73-year-old woman. Mr. Ashe telephoned me immediately and explained his charges in detail. He later reported back to me that Mr. Tan explained that I would not receive full payment because of the type of policy I hold, which does not cover wear and tear. This was the first time this issue had been brought to my attention, so you can imagine my surprise.
When I received Mr. Tan’s letter of 2 February, this situation was explained. If this had been explained in the first place I would have accepted it and would not have questioned Mr. Ashe’s charges. Instead, by telling me initially that I had been overcharged for this work, he caused a great deal of upset, not only for me but also for Mr. Ashe.
I believed this claim was handled badly by Mr. Tan from the beginning. Therefore, a great deal of embarrassment has been caused over this issue.
I felt you should know how disappointed and upset I am. I trust you will look into this and ensure that such claims are handled more appropriately in the future.
Yours sincerely,
Mrs. Richard
1.The author writes this letter to ______.
A. inform the manager of a payment
B. complain about a mishandled case
C. demand an apology from Mr. Watson
D. require the manager to fire Mr. Tan
2.The underlined words “the contractor” in Para.2 refer to ______.
A. Mr. Tan B. Mrs. Richard C. Mr. Ashe D. Mr. Watson
3.The author could not receive full payment because _______.
A. her policy doesn’t cover some of the items
B. the contractor overcharged her for the work
C. Mr. Watson doesn’t take the matter seriously
D. she spent too much money fixing her garage
4.We can learn from the passage that Mr. Tan works in a/an _______.
A. welfare organization B. nursing house
C. local affairs office D. insurance company
高二英语阅读理解中等难度题
Dear Mr. Watson,
CLAIM AL54323432–-STORM DAMAGE TO ROOF
I received a cheque for $623 dated 26 January in payment of my recent claim(索赔). However, I wish to tell you how upset I have been by the way your Claims Assessor, Mr. Michael Tan, handled this claim.
When Mr. Tan first called me, he specifically told me that he believed I had been overcharged, and he would expect to pay that price for work on a double garage, rather than a single garage like mine. Mr. Tan suggested that I neither use nor recommend this contractor again. He continued to tell me it was unlikely for me to receive full payment. Never during this conversation did he mention that the reason for not receiving full payment was because of the nature of my insurance policy.
Consequently, I wrote to Mr. Lance Ashe to complain about his pricing, stating that I was very upset thinking that he could have taken advantage by overcharging a 73-year-old woman. Mr. Ashe telephoned me immediately and explained his charges in detail. He later reported back to me that Mr. Tan explained that I would not receive full payment because of the type of policy I hold, which does not cover wear and tear. This was the first time this issue had been brought to my attention, so you can imagine my surprise.
When I received Mr. Tan’s letter of 2 February, this situation was explained. If this had been explained in the first place I would have accepted it and would not have questioned Mr. Ashe’s charges. Instead, by telling me initially that I had been overcharged for this work, he caused a great deal of upset, not only for me but also for Mr. Ashe.
I believed this claim was handled badly by Mr. Tan from the beginning. Therefore, a great deal of embarrassment has been caused over this issue.
I felt you should know how disappointed and upset I am. I trust you will look into this and ensure that such claims are handled more appropriately in the future.
Yours sincerely,
Mrs. Richard
1.The author writes this letter to ______.
A. inform the manager of a payment
B. complain about a mishandled case
C. demand an apology from Mr. Watson
D. require the manager to fire Mr. Tan
2.The underlined words “the contractor” in Para.2 refer to ______.
A. Mr. Tan B. Mrs. Richard C. Mr. Ashe D. Mr. Watson
3.The author could not receive full payment because _______.
A. her policy doesn’t cover some of the items
B. the contractor overcharged her for the work
C. Mr. Watson doesn’t take the matter seriously
D. she spent too much money fixing her garage
4.We can learn from the passage that Mr. Tan works in a/an _______.
A. welfare organization B. nursing house
C. local affairs office D. insurance company
高二英语阅读理解中等难度题查看答案及解析
Dear Mr．Watson,
CLAIM AL54323432–-STORM DAMAGE TO ROOF
I received a cheque for $623 dated 26 January in payment of my recent claim(索赔)．However, I wish to tell you how upset I have been by the way your Claims Assessor, Mr．Michael Tan, handled this claim．
When Mr．Tan first called me, he specifically told me that he believed I had been overcharged, and he would expect to pay that price for work on a double garage, rather than a single garage like mine．Mr．Tan suggested that I neither use nor recommend this contractor again．He continued to tell me it was unlikely for me to receive full payment．Never during this conversation did he mention that the reason for not receiving full payment was because of the nature of my insurance policy．
Consequently, I wrote to Mr．Lance Ashe to complain about his pricing, stating that I was very upset thinking that he could have taken advantage by overcharging a 73-year-old woman．Mr．Ashe telephoned me immediately and explained his charges in detail．He later reported back to me that Mr．Tan explained that I would not receive full payment because of the type of policy I hold, which does not cover wear and tear．This was the first time this issue had been brought to my attention, so you can imagine my surprise．
When I received Mr．Tan’s letter of 2 February, this situation was explained．If this had been explained in the first place I would have accepted it and would not have questioned Mr．Ashe’s charges．Instead, by telling me initially that I had been overcharged for this work, he caused a great deal of upset, not only for me but also for Mr．Ashe．
I believed this claim was handled badly by Mr．Tan from the beginning．Therefore, a great deal of embarrassment has been caused over this issue．
I felt you should know how disappointed and upset I am．I trust you will look into this and ensure that such claims are handled more appropriately in the future．
Yours sincerely,
Mrs．Richard
1.We can learn from the passage that Mr．Tan works in a/an _______.
A．welfare organization
B．nursing house
C．local affairs office
D．insurance company
2.The underlined words “the contractor” in Para.2 refer to ______.
A．Mr．Tan
B．Mrs．Richard
C．Mr．Ashe
D．Mr．Watson
3.The author could not receive full payment because _______.
A．her policy doesn’t cover some of the items
B．the contractor overcharged her for the work
C．Mr．Watson doesn’t take the matter seriously
D．she spent too much money fixing her garage
4.The author writes this letter to ______.
A．inform the manager of a payment
B．complain about a mishandled case
C．demand an apology from Mr．Watson
D．require the manager to fire Mr．Tan
高二英语阅读理解中等难度题查看答案及解析
The storm left, a lot of damage to this area.
A. caused B. to have caused C. to cause D. having caused
高二英语单项填空简单题查看答案及解析
The storm left, ______ a lot of damage to this area．
A. caused B. to have caused
C. to cause D. having caused
高二英语单项填空中等难度题查看答案及解析
The big storm left, ________ a great damage to that area.
A. caused B. to cause D. having been caused D. having caused
高二英语单项填空简单题查看答案及解析
The snow storm left,________a lot of damage to this area.
A. caused B. causing C. to cause D. to have caused
高二英语单项填空简单题查看答案及解析
The storm left, _________ a lot of damage to this area.
A. caused B. to have caused C. to cause D. having caused
高二英语单项填空中等难度题查看答案及解析
I don’t think Mr. Watson will come here again today. Please give the ticket to _____ comes here first.
A. who B. whoever C. whomever D. no matter who
高二英语单项填空困难题查看答案及解析
Millions of pounds' worth of damage by a storm which swept across the north of England last night.
A.will be caused B.had been caused
C.has been caused D.will have been caused
高二英语单项填空简单题查看答案及解析
Millions of pounds’ worth of damage _____ by a storm which swept across the north of England.
A．has been caused B．had been caused
C．will be caused D．will have been caused
高二英语单项填空中等难度题查看答案及解析