5 Ways to deal with anxietyEveryone has feeli...

5 Ways to deal with anxiety

Everyone has feelings of anxiety, nervousness, tension, and stress from time to time. Here are 5 ways to help manage them:

● Become a relaxation expert.

We all think we know how to relax. But chilling out in front of the TV or computer isn’t true relaxation. (Depending on what you’re watching or doing, it could even make you more tense.) The same is true for alcohol, drugs, or tobacco. 1.. What the body really needs is daily practice of a relaxation technique — like deep breathing, tai chi, or yoga — that has a physical effect on the mind. For example, deep breathing helps to relax a major nerve that runs from the diaphragm to the brain, sending a message to the entire body to let go and loosen up.

● Get enough sleep, and nourishment.

Want your mind and body to feel peaceful and strong enough to handle life’s ups and downs?

2.. Eat well: Choose fruit, vegetables, lean proteins, and whole grains for long-term energy (instead of the short bursts that come from too much sugar or caffeine).

● 3..

Spend time with friends or family. Organized activities are great, but just hanging out works too. Doing things with those we feel close to deepens our bonds, allowing us to feel supported and secure. And the fun and sharing that go with it allow us to feel happier and less upset about things. If you feel worried or nervous about something, talking about it with someone who listens and cares can help you feel more understood and better able to cope. You’ll be reminded that everyone has these feelings sometimes. You’re not alone.

● Get close to nature.

4.. (Choose somewhere you feel safe so you can relax and enjoy your surroundings.) Walking, hiking, trail biking, or snowshoeing offer the additional benefit of exercise. Invite a friend or two — or a family member — along and enjoy feeling connected to people as well.

● Pay attention to the good things.

A great way to keep our minds off the worry track is to focus our thoughts on things that are good, beautiful, and positive. 5.. Allow yourself to dream, wish, and imagine the best that could happen.

A. Connect with others.

B. Appreciate the small, everyday blessings.

C. There are many safe, drug-free remedies (补救措施) for anxiety

D. They may seem to relieve anxiety or stress, but it’s a false and temporary state of relaxation.

E. Get the right amount of sleep for your needs — not too much or too little.

F. Some start working right away, while others may help lessen anxiety over time.

G. Heading out for a walk in the park or a hike in the woods can help too.

高二英语七选五中等难度题查看答案及解析

Different people feel stressed in different ways. Some ways of dealing with stress don’t solve much. 1. other ways can lead you to 2. (solve) your problem or at least feeling better.

Try taking these four steps the next time you are stressed: Get support. When you need help, reach out to the people 3. care about you. Talk to your parents or other 4. (relative). And don’t forget about your friends. They might have had similar problems. Don’t take it out on yourself. Sometimes when kids are stressed and upset they take it out on 5. (they). Oh, dear, that’s not a good idea. Remember that there are always people to help you. Ask for a helping hand to get you through the tough situation. Try to solve the problem. After you’re calm and you have support from adults and friends, it’s time 6. (get) down to business. You need to figure 7. what the problem is. Even if you can’t solve it all, you can solve a piece of it. Be positive. Remember stress 8. (do) go away, 9. (especial) when you start working on solving it. These steps aren’t magic, but they do work. And if you can stay positive as you make your way through a tough time, you’ll help yourself feel 10. (good) even faster.

高二英语短文填空中等难度题查看答案及解析

Everybody gets stressed from time to time.　　 1.　　 Some ways of dealing with stress—like screaming or hitting someone—don’t solve much. But other ways, like talking to someone you trust, can lead you to solving your problem or at least feeling better.

Try taking these four steps the next time you are stressed:

(1) Get support. When you need help, reach out to the people who care about you. Talk to a trusted adult, such as a parent or other relatives. 　　 2.　　　 They might have had similar problems, such as dealing with a test, or the death of a beloved pet.

(2) Don’t take it out on yourself. Sometimes when kids are stressed and upset they take it out on themselves. Oh, dear, that’s not a good idea. Remember that there are always people to help you. Don’t take it out on yourself. 　　 3.

(3) Try to solve the problem. After you’re calm and you have support from adults and friends, it’s time to get down to business. 　 4.　　　 Even if you can’t solve it all, you can solve a piece of it.

(4) Be positive. Most stress is temporary (暂时的). Remember stress does go away, especially when you figure out the problem and start working on solving it.

These steps aren’t magic, but they do work. And if you can stay positive as you make

your way through a tough time, you’ll help yourself feel better even faster. 　 5.

A. Ask for a helping hand to get you through the tough situation.

B. Notice your friends’ feelings and find a way to help them.

C. Different people get rid of stress in different ways.

D. Ah, it feels so good when the stress is gone.

E. You need to figure out what the problem is.

F. And don’t forget about your friends.

G. Then, find a way to calm down.

高二英语信息匹配中等难度题查看答案及解析

语法填空

There are several tips on how to deal with sleep anxiety. The most popular and helpful method is music. There are lots of music and songs which 1.(design)by doctors and experts recently.

Secondly, sleeping pills have helped many people since they were made. Although medicine is not the first choice for some people, and others refuse it, it can be fairly beneficial. It 2.(help) a lot of people stay asleep, so they wake up more excited and full of energy.

Relaxation techniques are also very useful. One of them is to slowly tighten every muscle in your body. Count to 20, and then just relax. 3. (do) this five or six times will help you a lot.

Another tip is to learn how 4. (trust) yourself. Sometimes the greatest progress in 5.　　 (deal) with anxiety happens when you improve your mental strength.

Finally, a big help for sleep anxiety is to work hard during the day. If you work hard and stay busy throughout the day, you will not find yourself 6. (worry) and you’ll fall asleep faster.

高二英语语法填空简单题查看答案及解析

Premier Wen Jiabao has many important ______ of state to deal with.

A. affairs       B. matter       C. business          D. thing

高二英语单项填空简单题查看答案及解析

No matter what type of business you run, it has to deal with situations in which things go wrong from your customer’s point of view. Complaints can be a great source of information for the organizations. So it’s important to learn to deal with customer complaints efficiently.

Firstly, listen attentively to what the customer has to say by keeping comfortable eye contact and giving full attention with no interrupting. You should also show your customer that you do understand him.

Secondly, when receiving a complaint you should apologize for the failure the customer has identified. It’s important for you to know that your apology must appear authentic to the customer, and not an empty excuse. And also you should show the customer you’ve accepted the responsibility and provide him with choices if you have some in hand or otherwise assure the customer you’ll do something about his complaint.

Thirdly, talk with the consumer and discover the best means to resolve his problem. There will be times when, after gathering the facts of a situation, you’ll be unable to resolve the problem immediately. In this case it’s important to let your customer know how long it’ll take to take action on his complaint.

Fourthly, a simple “Thank you” is one way to let the customer know you appreciate the time and effort he has taken to inform you about a problem with your company’s service or product you need to know about.

Lastly, give your customer something that shows your appreciation for him giving the feedback to you. And let him know you’re sorry for the mistake that was made. It isn’t necessary to give something that is costly; but a coupon(赠券) for a free drink or movie is fine.

Your professional and well-organized method of dealing with your customer complaints is one more way that will make you stay ahead of your competitors.

1.What does the passage mainly talk about?

A. Effects of customer complaints on business.

B. Tips for handling complaints from customers.

C. Importance of dealing with customer complaints.

D. Several factors resulting in customer complaints.

2.The author thinks that customer complaints _____________.

A. are easy to deal with

B. are sometimes beneficial

C. can actually be avoided

D. are really quite annoying

3.The underlined word “authentic” in Paragraph 3 most probably means _______.

A. believable　　　　 B. touching

C. attractive　　　　 D. clever

4.According to the passage, what is the first thing you should do when facing the customer complaints?

A. Showing sincere attitude.

B. Making an honest apology.

C. Making an absolute promise.

D. Listening to the complaint impatiently.

高二英语阅读理解中等难度题查看答案及解析

No matter what type of business you run, it has to deal with things that go wrong from your customer’s point of view. Complaints can be a great source of information for organizations to make corrections as well as further improvements. 1.　

1.You should listen actively to what the customer has to say by maintaining comfortable eye contact. 2.　

2. 3. It’s important for you to know that your apology must appear sincere to the customer, and not an empty excuse. And also you should show the customer you’ve accepted the responsibility and provide him with choices or you’ll do something about his complaint.

3.Talk with the client and discover the best means to resolve his problem. 4. In this case it’s important to let your customer know an estimation(估计)of how long it will take to take action on his complaint.

4.A simple “thank you” is one way to let the customer know you appreciate the time and effort they’ve taken to inform you about a problem with your company’s service or product that you need to know about.

5.Create a procedure for recording different types of customer complaints. 5.　

A. They are a valuable source of information to determine various root causes that need to be addressed within your company.

B. You should also show your customer that you do understand him by giving full attention.

C. When you have received a complaint, you should apologize for the failure the customer has identified.

D. Listen to your customer’s complaints and you can improve your service.

E. So it’s important to learn to deal with customer complaints efficiently.

F. Don’t feel ashamed of the failure in your service or products.

G. There will be times when you’ll be unable to resolve the issue immediately.

高二英语七选五中等难度题查看答案及解析

To deal with the global financial crisis, China has ________ a string of forceful measures over the past months.

高二英语单项填空简单题查看答案及解析

No matter what type of business you run, it has to deal with situations in which things go wrong from your customer’s point of view. Complaints can be a great source of information for the organizations. So it’s important to learn to deal with customer complaints efficiently.

Firstly, listen actively to what the customer has to say by keeping comfortable eye contact and giving full attention with no interrupting. You should also show your customer that you do understand him.

Secondly, when receiving a complaint you should apologize for the failure the customer has identified. It’s important for you to know that your apology must appear authentic to the customer, and not an empty exercise. And also you should show the customer you’ve accepted the responsibility and provide him with choices if you have some in hand or otherwise assure the customer you’ll do something about his complaint.

Thirdly, talk with the consumer and discover the best means to resolve his problem. There will be times when, after gathering the facts of a situation, you’ll be unable to resolve the problem immediately. In this case it’s important to let your customer know how long it’ll take to take action on his complaint.

Fourthly, a simple “Thank you” is one way to let the customer know you appreciate the time and effort he has taken to inform you about a problem with your company’s service or product you need to know about.

Lastly, give your customer something that shows your appreciation for him giving the feedback to you. And let him know you’re sorry for the mistake that was made. It isn’t necessary to give something that is costly; but a coupon(赠券) for a free drink or movie is fine.

Your professional and well-organized method of dealing with your customer complaints is one more way that will make you stay ahead of your competitors.

1.What does the passage mainly talk about?

A. Importance of dealing with customer complaints.

B. Effects of customer complaints on business.

C. Tips for handling complaints from customers.

D. Several factors resulting in customer complaints.

2.The author thinks that customer complaints _____________.

A. are easy to deal with                   B. are really quite annoying

C. can actually be avoided                 D. are sometimes beneficial

3.The underlined word “authentic” in Paragraph 3 most probably means _______.

A. touching        B. believable          C. attractive         D. clever

4.According to the passage, what is the first thing you should do when facing the customer complaints?

A. Showing sincere attitude.

B. Making an honest apology.

C. Making an absolute promise.

D. Listening to the complaint attentively.

高二英语阅读理解中等难度题查看答案及解析

Premier Wen Jiabao has many important______ of state ______ .

高二英语单项填空简单题查看答案及解析