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My wife and I were at a crowded grocery store not long ago. It was a weekday evening, cold and wet and tense. People were carelessly blocking aisles, complaining and cutting one another off with their carts. At one point, two women quarreled for several minutes after colliding in the freezer section.

Things got worse at the checkout line.The cashier scanned a man's discount card, but he misread the savings on her screen as an additional charge. He decided she was acting intentionally and began to argue.

Other customers looked away as the cashier tried to reason with him. She called a manager, who took him to customer service. Shaken , she moved to the next customer in line.

We’ve all witnessed uncomfortable scenes like this in public places. My reaction when I see them is both personal and professional.  I am a data analyst and sociologist who studies how and why people interact with one another--or why they choose not to. To me, the grocery scene was another example of how our trust in others has faded. But it was also a teachable moment on how we can rebuild our faith — starting with just one person.

Therefore, my wife and I reached the disturbed cashier. I grabbed a bottle of water from a nearby cooler and handed it to her. We learned her name was Beth.

“We felt bad about how that man treated you and wanted to buy this for you.” I said.

Beth’s face lit up, and we talked as she scanned our items.She told us she had been working that evening through severe foot pain and would be having surgery later that week. We wished her well in her recovery, and she thanked us as we left.

That is the balancing act, the moment of countering social and emotional pain with healing, that will add up to restore trust across the United States. You can start that pattern in someone else's life , even in a place as ordinary as the neighborhood grocery store.

1.By describing the arguments, the author wants to show__________.

A.the job as a cashier is not easy. B.people in the U.S are unfriendly.

C.arguments in public are very common. D.confidence in each other has worn off.

2.How did Beth probably feel when the couple gave her a bottle of water?

A.Sad and regretful. B.Sorry and wronged.

C.Cheerful and rewarded. D.Grateful and relieved.

3.What's author's attitude towards Americans' regaining trust?

A.Doubtful. B.Optimistic.

C.Uncaring D.Cautious

4.Which of the following can be the best title for the text?

A.A Miserable Cashier. B.A Helping Hand.

C.Learning to Trust Again. D.Starting a new life.

高三英语阅读理解困难题

少年,再来一题如何?
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