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Ever called a movie theater to find out showtime? Or called a customer service center for help? Chances are you didn't speak to a human being. You probably gave commands to an Automated Speech Recognition (ASR) system. These types of systems are efficient money-saving tools that allow companies to address many customer concerns with minimum human intervention.

The technology for such a system has advanced greatly since its appearance in the 1950s. One significant recent achievement is the launching of virtual personal assistants (VPAs) on mobile phones. The most well-known of these is Apple’s iPhone VPA, Siri. If you tell Siri that you want to schedule lunch with a friend, “she” can set the appointment on your phone in seconds. The VPA can also hold a basic “conversation” with a sense of humor. However, it can only be set off when the human user speaks certain key phrases or words.

While the potential for communication between a human and a machine may seem exciting, this possibility concerns some people. Some experts worry about people’s attachment to these machines and fear that the art of successful human-to-human conversation will be undeveloped in younger generations. They worry that people won’t be able to display the right emotion or tone in conversations because they haven’t been practicing those skills. Others fear that machines will take over functions that were traditionally performed by humans, such as customer service.

Another concern often associated with the development of new technology is the invasion of privacy. When people use certain speech recognition applications, they leave behind an audio track of their speech. When you ask a VPA for directions, your speech is often sent and saved to a remote server for processing. This digital information may lead to data mining, or the collection of large quantities of personal data.

For now, however, the continuing evolution of ASR software is thrilling to behold. Asking for and acquiring information from an automated source has never been easier. Leading companies in the speech recognition world will make human communication with machines as seamless as possible - in other words, just like communicating with another human.

1.What can we say about Apple’s Siri?

A.It’s a helpful VPA. B.It first appeared in the 1950s.

C.It’s the most advanced ASR system. D.It has the same sense of humor as humans.

2.What are Paragraphs 3 and 4 mainly about?

A.The broad definition of ASR. B.Potential problems with ASR.

C.The fast development of ASR. D.Movements against using ASR.

3.What is the author's attitude towards the future of ASR?

A.Worried. B.Doubtful. C.Hopeful. D.Indifferent.

4.What is the best title for the text?

A.Talking to Technology B.The Application of Siri

C.The Art of Conversation D.VPAs on Mobile Phones

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