-- What’s wrong with your pen?-- The ink ____...

-- What’s wrong with your pen?

-- The ink ___________ come out.

A. can’t                           B. won’t                                 C. hasn’t                              D. doesn’t

高二英语单项填空中等难度题查看答案及解析

Take care! Don’t drop the ink on your shirt, for it __ easily.

高二英语单项填空简单题查看答案及解析

--- What’s wrong with your mobile phone? Every time I call, the only response is “Sorry, the number you dialed is out of service…”!

--- Really? Maybe it’s because my mobile isn’t______the signal well.

高二英语单项填空简单题查看答案及解析

----What’s the common ______ of dealing with youth crime in your area?

----Generally, education comes first.

A. process       B. practice         C. procedure       D. performance

高二英语单项填空困难题查看答案及解析

No matter what type of business you run, it has to deal with things that go wrong from your customer’s point of view. Complaints can be a great source of information for organizations to make corrections as well as further improvements. 1.　

1.You should listen actively to what the customer has to say by maintaining comfortable eye contact. 2.　

2. 3. It’s important for you to know that your apology must appear sincere to the customer, and not an empty excuse. And also you should show the customer you’ve accepted the responsibility and provide him with choices or you’ll do something about his complaint.

3.Talk with the client and discover the best means to resolve his problem. 4. In this case it’s important to let your customer know an estimation(估计)of how long it will take to take action on his complaint.

4.A simple “thank you” is one way to let the customer know you appreciate the time and effort they’ve taken to inform you about a problem with your company’s service or product that you need to know about.

5.Create a procedure for recording different types of customer complaints. 5.　

A. They are a valuable source of information to determine various root causes that need to be addressed within your company.

B. You should also show your customer that you do understand him by giving full attention.

C. When you have received a complaint, you should apologize for the failure the customer has identified.

D. Listen to your customer’s complaints and you can improve your service.

E. So it’s important to learn to deal with customer complaints efficiently.

F. Don’t feel ashamed of the failure in your service or products.

G. There will be times when you’ll be unable to resolve the issue immediately.

高二英语七选五中等难度题查看答案及解析

Sometimes tests are needed _________ doctors discover exactly what's wrong with your body.

A. since　　 B. before

C. although　　 D. if

高二英语单项填空中等难度题查看答案及解析

I don't think there is anything wrong with your blood. The key to your problem is that long nap（打盹,小睡）after dinner. If you didn't sleep for hours during the early part of the evening, you would be more ready to sleep at bedtime. If you didn't nap after dinner, you would not want to stay up so late, and you would not feel the need to take a sleeping pill. The pill is still working in your system when you get up in the morning. This helps account for the fact that you feel tired all day. You should get out of the habit of sleeping during the evening. Right after your evening meal, engage in some sort of physical activity - a sport such as bowling, perhaps. Or get together with friends for an evening of cards and conversation. Then go to bed at your usual time or a little earlier, and you should be able to get a good nights rest without taking a pill.

　If you can get into the habit of spending your evenings this way, I am sure you will feel less tired during the day. At first it may be hard for you to go to sleep without taking a pill. If so, get up and watch television or do some jobs around your house until you feel sleepy. If you fall asleep and then wake up a few hours later, get up but do not take a sleeping pill. Read a while or listen to the radio, and make yourself a few hours'sleep that night, you will feel better in the morning than you usually feel after taking a pill. The next night you will be ready to sleep at an earlier hour.

　The most important thing is to avoid taking that nap right after dinner and avoid taking pills.

1. According to the writer, it is difficult for you to go to sleep because　　　　.

　A. you get the habit of staying up late      B. you haven't taken sleeping pills

　C. you sleep for hours after dinner         D. you fail to do some exercises

2. Which of the following is NOT true if you want to get out of the habit of sleeping during the evening?

A. Go to bed earlier than usual. 　　B. Talk with friends after dinner.

C. Stay with friends after dinner. 　　 D. Do some physical labor.

3. You feel tired all day probably because　　　　.

A. you stay up too late 　　B. you get up too early in the morning

C. you take sleeping pills 　　D. you wake up too frequently at night

4. Which of the following is true according to the passage

A. You mustn't take sleeping pills in order to get a good night's sleep.

B. You should stay up if you want to sleep effectively.

C. Food is necessary at night if you fail to go to sleep.

D. It is very important to get out of the habit of taking a nap after dinner.

5. We may infer that the author is most probably a　　　　.

A. doctor　　B. scientist 　　C.  reporter　　 D. professor

高二英语阅读理解简单题查看答案及解析

（题文）What does the man mean?

A. There is something wrong with the printer.

B. The woman is unable to work the printer.

C. There is probably a power failure.

高二英语短对话中等难度题查看答案及解析

Have you ever accidentally walked into the wrong place that end up changing your life? That’s what happened to Maceo Thomas of Lakewood, Colorado. One night, Maceo left his home to find a store where she could buy a back staff cane (拐杖). He weighed over 300 pounds. His doctor, concerned about his health, had suggested Maceo try yoga (瑜伽). But Maceo could barely walk, needing to use a cane to get around.

He entered what he thought was the right store---only to find black belts instead. He’d walked into the hall of the Rocky Mountain Karate Association. Hale Hilsabeck, owner and director of the studio, greeted him. Maceo told Hale he’d always wanted to learn karate (空手道), but was discouraged because of his weight. Hale told him to come back the next day to begin learning karate and boxing---free of charge.

Maceo began training two to three times, a week. Hale was amazed by his determination. “I was enthusiastic because he kept on showing up.” he said, “I thought he might disappear after the first couple or three times that he was there. But, no.”

Now, over five years later, Maceo weighs 60 pounds less and no longer walks with a staff. He can dance and deliver powerful boxes. I called maceo to find out more. This all happened for a reason, he told me. Most of all, his faith was renewed, both in himself and in a higher power. Maceo’s story inspired me. Next time I ended up in a “wrong place”. Maybe I will stay there a minute longer---to see if that unexpected opportunity shows up.

1.What’s Maceo’s problem?

A. He didn’t buy a cane.　　 B. He is too fat.

C. He can’t walk at all.　　 D. He doesn’t like yoga.

2.Why hadn’t Maceo learnt karate before he met Hale?

A. Because she hadn’t been interested in it.

B. Because his doctor told him not to do it.

C. Because it was very expensive.

D. Because he hadn’t dared to try it.

3.After Maceo began learning karate and boxing, 　　　　 .

A. he give up three times　　 B. he didn’t exercise often

C. he gained much benefits from them　　 D. Hale wasn’t satisfied with him first

高二英语阅读理解中等难度题查看答案及解析

As nobody here knows what is wrong with the machine, we must send for an engineer to ____ the problem.

A．handle           B．raise             C．face              D．present

高二英语单项填空中等难度题查看答案及解析