As a first responder, you never know what type of situation you might walk into, or who you’ll meet along the way. That’s definitely been the case for Jeffrey Lanenberg, a 51-year-old paramedic(急救医务人员) since 1984.
Ten years into the job, Lanenberg received a call that reported that a man in his early 30s had fallen down in the Mall of America. When Lanenberg and his partner arrived at the scene, they found the young male face down on the ground. He had gone unconscious, making weak attempts to breathe. His wife stood beside him holding their small son in horror. They quickly rushed to defibrillate(除颤) and calm the man to keep him under control. After Lanenberg dropped the patient off at the neighboring hospital, he thought about the man and his family for a long time.
Lanenberg thought he had experienced everything under the sun until one random visit to Office Max three years ago, where he met a man repeatedly walk back and forth while staring at him. As it turned out, the man was the patient he had saved 20 years earlier.
＂You gave me 20 years more than I ever thought I’d have,＂ the man said. He thanked Lanenberg repeatedly and told him he had someone he wanted him to meet. He stepped around the corner and reappeared with a 20-something-year-old man. Lanenberg instantly knew that it was the son he had seen standing by his mother all those years ago.
＂That day changed my life,＂ Lanenberg said. ＂Before that, everything was about work…When I talk to my beginner-training class, I tell them you never know the impact you can have on someone’s life.＂
1.What did Lanenberg do with the young man?
A.He gave the man the first aid. B.He cured the man at the scene.
C.He only sent the man to hospital. D.He took care of the man’s wife and son.
2.What did Lanenberg think of the encounter with the man?
A.It was unbelievable. B.It was a common routine.
C.It was a matter of course. D.It was a dangerous situation.
3.Why was the man thankful to Lanenberg?
A.Lanenberg helped bring up his little son.
B.Lanenberg donated to support his family.
C.Lanenberg gave him the present happy life.
D.Lanenberg taught his son to be a new doctor.
4.How did the meeting change Lanenberg’s life?
A.He changed his attitude to his job.
B.He was rewarded with much money.
C.He got a promotion to be a team leader.
D.He took up teaching work to train newcomers.
高二英语阅读理解困难题
As a first responder, you never know what type of situation you might walk into, or who you’ll meet along the way. That’s definitely been the case for Jeffrey Lanenberg, a 51-year-old paramedic(急救医务人员) since 1984.
Ten years into the job, Lanenberg received a call that reported that a man in his early 30s had fallen down in the Mall of America. When Lanenberg and his partner arrived at the scene, they found the young male face down on the ground. He had gone unconscious, making weak attempts to breathe. His wife stood beside him holding their small son in horror. They quickly rushed to defibrillate(除颤) and calm the man to keep him under control. After Lanenberg dropped the patient off at the neighboring hospital, he thought about the man and his family for a long time.
Lanenberg thought he had experienced everything under the sun until one random visit to Office Max three years ago, where he met a man repeatedly walk back and forth while staring at him. As it turned out, the man was the patient he had saved 20 years earlier.
＂You gave me 20 years more than I ever thought I’d have,＂ the man said. He thanked Lanenberg repeatedly and told him he had someone he wanted him to meet. He stepped around the corner and reappeared with a 20-something-year-old man. Lanenberg instantly knew that it was the son he had seen standing by his mother all those years ago.
＂That day changed my life,＂ Lanenberg said. ＂Before that, everything was about work…When I talk to my beginner-training class, I tell them you never know the impact you can have on someone’s life.＂
1.What did Lanenberg do with the young man?
A.He gave the man the first aid. B.He cured the man at the scene.
C.He only sent the man to hospital. D.He took care of the man’s wife and son.
2.What did Lanenberg think of the encounter with the man?
A.It was unbelievable. B.It was a common routine.
C.It was a matter of course. D.It was a dangerous situation.
3.Why was the man thankful to Lanenberg?
A.Lanenberg helped bring up his little son.
B.Lanenberg donated to support his family.
C.Lanenberg gave him the present happy life.
D.Lanenberg taught his son to be a new doctor.
4.How did the meeting change Lanenberg’s life?
A.He changed his attitude to his job.
B.He was rewarded with much money.
C.He got a promotion to be a team leader.
D.He took up teaching work to train newcomers.
高二英语阅读理解困难题查看答案及解析
| Anne responded on May 20, 2009 Julie, most of us are never going to achieve the heights you did as the CEO of a company. I just want to say that I was so touched by your transparency (坦诚). I haven’t been attacked publicly ever like you, but I’ve suffered from depression—just recently in fact. It helps a lot to hear personal stories, and it helped to read how you might have handled things differently. |
| Nancy responded on May 21, 2009 Something in Julie drew her to artwork during a very dark time in her journey. And later she stated that it’s beauty that keeps her going. Beauty and creativity can be very powerful in our lives. And it doesn’t surprise me that Julie was drawn to these naturally. Anne, maybe the artistic kinds of activities Julie used will support you well as you move beyond the depressive feelings you’re dealing with. |
| Anne responded on June 4, 2009 Nancy, thanks so much for taking the time to offer some great ideas for using creativity to help with depression. Actually during this time I’ve found that my creative work has been the one thing that’s brought me a lot of joy. |
| Julie responded on June 2, 2009 Nancy, thank you for your insights (深刻见解). Warmly, Julie. |
| Chris responded on May 31, 2009 I don’t normally comment on blogs, but this was a very insightful and transparent post (帖子). I could really feel that you were open and honest about everything you wrote about. Thanks for sharing and good luck with everything that you do. |
| Julie responded on June 9, 2009 Thanks, Chris. |
| Wendy responded on May 30, 2009 Julie, everything you shared here is inspiring. Thank you for having the courage to be so open. I love what you’re doing here. Keep it up! |
| Julie responded on May 31, 2009 Thank you, Wendy. |
1.The above posts center on a blog passage written by ______.
A. Wendy B. Julie C. Anne D. Nancy
2.Nancy and Anne share the opinion that______.
A. work can bring joy to people B. creativity may help reduce depression
C. beauty is the most important in life D. different people handle things differently
3.Which of the following about Julie is NOT true?
A. Julie is the CEO of a company. B. Julie was once attracted to artwork.
C. Julie has never been attacked publicly. D. Julie was honest about her past experiences.
高二英语阅读理解中等难度题查看答案及解析
| Anne responded on May 20, 2009 Julie, most of us are never going to achieve the heights you did as the CEO of a company. I just want to say that I was so touched by your transparency (坦诚). I haven’t been attacked publicly ever like you, but I’ve suffered from depression—just recently in fact. It helps a lot to hear personal stories, and it helped to read how you might have handled things differently. |
| Nancy responded on May 21, 2009 Something in Julie drew her to artwork during a very dark time in her journey. And later she stated that it’s beauty that keeps her going. Beauty and creativity can be very powerful in our lives. And it doesn’t surprise me that Julie was drawn to these naturally. Anne, maybe the artistic kinds of activities Julie used will support you well as you move beyond the depressive feelings you’re dealing with. |
| Anne responded on June 4, 2009 Nancy, thanks so much for taking the time to offer some great ideas for using creativity to help with depression. Actually during this time I’ve found that my creative work has been the one thing that’s brought me a lot of joy. |
| Julie responded on June 2, 2009 Nancy, thank you for your insights (深刻见解). Warmly, Julie. |
| Chris responded on May 31, 2009 I don’t normally comment on blogs, but this was a very insightful and transparent post (帖子). I could really feel that you were open and honest about everything you wrote about. Thanks for sharing and good luck with everything that you do. |
| Julie responded on June 9, 2009 Thanks, Chris. |
| Wendy responded on May 30, 2009 Julie, everything you shared here is inspiring. Thank you for having the courage to be so open. I love what you’re doing here. Keep it up! |
| Julie responded on May 31, 2009 Thank you, Wendy. |
1.The above posts center on a blog passage written by ______.
A. Wendy B. Julie C. Anne D. Nancy
2. Nancy and Anne share the opinion that______.
A. work can bring joy to people B. creativity may help reduce depression
C. beauty is the most important in life D. different people handle things differently
3.Which of the following about Julie is NOT true?
A. Julie is the CEO of a company. B. Julie was once attracted to artwork.
C. Julie has never been attacked publicly. D. Julie was honest about her past experiences.
高二英语单项填空简单题查看答案及解析
No matter what type of business you run, it has to deal with situations in which things go wrong from your customer’s point of view. Complaints can be a great source of information for the organizations. So it’s important to learn to deal with customer complaints efficiently.
Firstly, listen attentively to what the customer has to say by keeping comfortable eye contact and giving full attention with no interrupting. You should also show your customer that you do understand him.
Secondly, when receiving a complaint you should apologize for the failure the customer has identified. It’s important for you to know that your apology must appear authentic to the customer, and not an empty excuse. And also you should show the customer you’ve accepted the responsibility and provide him with choices if you have some in hand or otherwise assure the customer you’ll do something about his complaint.
Thirdly, talk with the consumer and discover the best means to resolve his problem. There will be times when, after gathering the facts of a situation, you’ll be unable to resolve the problem immediately. In this case it’s important to let your customer know how long it’ll take to take action on his complaint.
Fourthly, a simple “Thank you” is one way to let the customer know you appreciate the time and effort he has taken to inform you about a problem with your company’s service or product you need to know about.
Lastly, give your customer something that shows your appreciation for him giving the feedback to you. And let him know you’re sorry for the mistake that was made. It isn’t necessary to give something that is costly; but a coupon(赠券) for a free drink or movie is fine.
Your professional and well-organized method of dealing with your customer complaints is one more way that will make you stay ahead of your competitors.
1.What does the passage mainly talk about?
A. Effects of customer complaints on business.
B. Tips for handling complaints from customers.
C. Importance of dealing with customer complaints.
D. Several factors resulting in customer complaints.
2.The author thinks that customer complaints _____________.
A. are easy to deal with
B. are sometimes beneficial
C. can actually be avoided
D. are really quite annoying
3.The underlined word “authentic” in Paragraph 3 most probably means _______.
A. believable B. touching
C. attractive D. clever
4.According to the passage, what is the first thing you should do when facing the customer complaints?
A. Showing sincere attitude.
B. Making an honest apology.
C. Making an absolute promise.
D. Listening to the complaint impatiently.
高二英语阅读理解中等难度题查看答案及解析
No matter what type of business you run, it has to deal with situations in which things go wrong from your customer’s point of view. Complaints can be a great source of information for the organizations. So it’s important to learn to deal with customer complaints efficiently.
Firstly, listen actively to what the customer has to say by keeping comfortable eye contact and giving full attention with no interrupting. You should also show your customer that you do understand him.
Secondly, when receiving a complaint you should apologize for the failure the customer has identified. It’s important for you to know that your apology must appear authentic to the customer, and not an empty exercise. And also you should show the customer you’ve accepted the responsibility and provide him with choices if you have some in hand or otherwise assure the customer you’ll do something about his complaint.
Thirdly, talk with the consumer and discover the best means to resolve his problem. There will be times when, after gathering the facts of a situation, you’ll be unable to resolve the problem immediately. In this case it’s important to let your customer know how long it’ll take to take action on his complaint.
Fourthly, a simple “Thank you” is one way to let the customer know you appreciate the time and effort he has taken to inform you about a problem with your company’s service or product you need to know about.
Lastly, give your customer something that shows your appreciation for him giving the feedback to you. And let him know you’re sorry for the mistake that was made. It isn’t necessary to give something that is costly; but a coupon(赠券) for a free drink or movie is fine.
Your professional and well-organized method of dealing with your customer complaints is one more way that will make you stay ahead of your competitors.
1.What does the passage mainly talk about?
A. Importance of dealing with customer complaints.
B. Effects of customer complaints on business.
C. Tips for handling complaints from customers.
D. Several factors resulting in customer complaints.
2.The author thinks that customer complaints _____________.
A. are easy to deal with B. are really quite annoying
C. can actually be avoided D. are sometimes beneficial
3.The underlined word “authentic” in Paragraph 3 most probably means _______.
A. touching B. believable C. attractive D. clever
4.According to the passage, what is the first thing you should do when facing the customer complaints?
A. Showing sincere attitude.
B. Making an honest apology.
C. Making an absolute promise.
D. Listening to the complaint attentively.
高二英语阅读理解中等难度题查看答案及解析
We have proof that you become what you eat. When you know the effects of different types of food, you can use your knowledge well and eat what you want to become.
Food has an impact on our physical and mental health. Have you ever heard any of the following advice?
Lettuce (莴苣) or milk can make you sleepy.
To stop feeling sleepy you should eat peanuts or dried fish.
Everyone has their own advice to give, which they have read about or have been told by older relatives. Some of these pieces of advice seem to contradict each other.
Eating chocolate makes you fat and gives you spots.
Chocolate contains the essential minerals: iron and magnesium (镁).
What we need to figure out is what type of chocolate to eat to get the benefits and how much of it to eat. We can do this by reading the list of ingredients (原料) on the chocolate bar package. Exactly how much real chocolate is in there? And how much of that do we need to eat to get the benefits of the minerals it contains?
Future restaurants might be named after the physical or mental state they hope to create. Their menus will list the benefits of each dish and drink. Some restaurants have already started this concept, and list the nutritional (营养的) content of their dishes on the menus.
Let’s take the restaurant “Winners” as an example. Their menu would list dishes specifically designed to help you win sports competitions. Or you could choose the Go-faster salad, which is a large bowl of mixed raw vegetables in a light salad dressing, giving you energy without making you gain weight. And what kind of dishes do you think would be on the menu at the “Clever Café”?
So what’s going to happen to hamburgers and biscuits? Will the concept of eating food, because it’s tasty, go out of fashion? Of course not! Junk food is also changing. If ice-cream is not good for children, can’t we give them fat-free, sugar-free tofu ice-cream? Unhealthy food is going out of fashion, so brands are changing. We are told not to drink cola because of the sugar and caffeine content so cola companies are making sugar-free and caffeine-free drinks. We are told dried fruit is a healthier snack than biscuits so some biscuit companies are making biscuits with added vitamins.
1.By saying “you become what you eat”, the writer means that ________.
A．you will become your own food
B．you will know what food is good by its appearance
C．food has an effect on your health
D．you will know the effects of different types of food
2.What does the underlined word “contradict” mean in the text?
A．Oppose to B．Help with
C．Have influence on D．Benefit from
3.How can we eat chocolate properly, according to the passage?
A．To eat chocolate containing the essential minerals.
B．To read the list of ingredients on the package.
C．To get advice from others before eating real chocolate.
D．To learn how much chocolate we can consume before eating.
4.Which is true about the future restaurants?
A．The food in “Winners” can ensure you to win sports competitions.
B．They might list the nutritional content of their dishes on the menus.
C．Hamburgers will disappear in these restaurants.
D．The Go-faster salad helps you go faster.
5.The concept of eating tasty food will not go out of fashion because ________.
A．the junk food companies are changing their brand names
B．biscuit companies are making dried fruit
C．junk food will become healthier than before
D．Cola companies are still making cola
高二英语阅读理解中等难度题查看答案及解析
What kind of first aid should you perform in this situation ____ your nose is bleeding ?
A．which B．that C．who D．where
高二英语单项填空中等难度题查看答案及解析
阅读下面短文并回答问题（请注意问题后的词数要求 ）
[1] You can never get to peace and security without first knowing all of the good things in your life. So you need to learn how to appreciate your life and here are some simple steps you can take to achieve this goal.
Work hard to have an attitude of gratitude.
[2] As you learn to appreciate the small things in your life, you’ll find a sense of happiness. You’ll also find it easier to appreciate the big things in your life, which will help you appreciate your life as a whole.
[3] To begin with, find five things to be grateful for each day. Call this your “Gratitude List,” and write it down before bedtime. At first, ________ to find even just five things to be grateful for. That’s okay. You won’t learn how to appreciate your life over night, just like you didn’t become dissatisfied over night either. List small things, and go from there. The longer you keep a “Gratitude List,” the easier it will be to find things to put on it. Soon you’ll be able to list more things than you thought!
Learn to appreciate others.
[4] Take note when someone does something nice for you. If anyone does a job that’s normally yours, stop and thank them sincerely. Value the moment, and look for other opportunities to find the good in others. This will help you appreciate the people around you, who are also part of your life.
Appreciate yourself.
[5] This can be extremely hard, especially with all the criticism we hear from others. Appreciation also includes respect and you can’t appreciate or truly enjoy your life if you don’t respect yourself . So, think of one small thing you can appreciate about yourself every day, and take the time to really enjoy it. Be thankful for it, and know you’re learning how to really appreciate your life.
[6] It takes 30 fays of doing something before it becomes a habit. But after this, keeping a “Gratitude List,” appreciating others, and admiring yourself will become second nature to you. In no time, you’ll realize you know how to appreciate your life.
1.What is the main idea of the text?(no more than 10 words)
________
2.Complete the following statement with words from Paragraph 2.(no more than 5 words)
________
3.How can we learn to appreciate others around us?(no more than 10 words)
________
4.Fill in the blank in Paragraph 3 with proper words.(no more than 4 words)
________
5.What does the word “it”(Line 4, Paragraph 5 ) probably refer to?(no more than 4 words)
________
高二英语其他题中等难度题查看答案及解析
---How do you respond when _______ whether your girlfriend or wife looks fat?
--- Never say what you think. She just wants some reassurance(肯定) from you that she’s attractive.
A. asking B. to ask
C. asked D. being asked
高二英语单项填空中等难度题查看答案及解析
---How do you respond when ________ whether your girlfriend or wife looks fat?
--- Never say what you think. She just wants some reassurance(肯定) from you that she’s attractive.
A. asking B. to ask C. asked D. being asked
高二英语单项填空中等难度题查看答案及解析