“I find myself glancing at my watch to see how long I’ve been standing in line,” she said. “Everywhere I go, I notice if the dumpster(垃圾罐)gates are open or if there’s trash in the parking lot.” Ms. Clark is a “mystery shopper”, one of thousands of contract workers that companies hire to pretend as regular customers in order to judge customer service, cleanliness and whether a store is selling a product that meets company specifications (规格).
Mystery shoppers can be found or, rather, not found, everywhere from restaurants and automotive shops to convenience stores and department stores. They play a constant cat-and-mouse game with store and restaurant employees and managers. However it’s not all fun and games. Once in the field, a mystery shopper will typically visit several stores or restaurants per hour, taking mental notes while inside, then jotting down physical notes after they leave.
It’s important for mystery shoppers to be as exact as possible, because the client companies are looking for data they can use to improve their service. The questionnaire won’t say, “Does the trash can need to be emptied?” What an educated shopper will say is, “The trash can to the left of the front door was overflowing with 10 pieces of trash on the ground.” Companies don’t need opinion but facts.
Nowadays mystery shoppers are armed with a number of high-tech devices, such as a digital scale and a digital thermometer, as well as a handheld PC for recording the entire experience. It’s a challenging job but a rewarding one. Mystery shoppers can be full time or part time, but the full-time workers tend to stick to standard mystery shopping while part-timers often choose the less complex reward-based programs. In those , the shoppers stay disguised(装扮的) only until the “shop” is finished, and then reveal (透漏) themselves to the store management and award prizes to employees who provided excellent service.
To be a mystery shopper, it’s important to be a good observer, but sometimes it’s important to have the right profile(外表), too. Companies often hire shoppers from particular backgrounds to better blend in with clients’ regular customers. If a secret shopper will be sent in, for example, to do a high-end automotive shop, the candidate must have a particular profile that meets a high-end, luxury car-type buyer profile. “It’s a challenge to perform your shop without being discovered,” Ms. Clark said, “because most of the people that we work for are very aware of the mystery shopping program.”
67. According to the text a “mystery shopper” would not have to .
A. sign a contract with the employer B. travel a lot around the city
C. provide exact facts to the company D. fill in questionnaires
68. We learn from the text that Ms. Clark .
A. visits some shops regularly and sometimes does something special
B. pretends to be a shopper and evaluates the services
C. is a government official looking into the services
D. is a manager of a company offering good services
69. People are willing to become a mystery shopper mainly because they can .
A. get the best service and get paid at the same time
B. play a cat-and-mouse game with shop employees and managers
C. do the job either full time or part time and get paid well
D. observe clearly what happens in the shops
70. What does the underlined word “those” in the 4th paragraph refer to?
A. The shops where the mystery shoppers go.
B. The less complex reward-based programs.
C. Part-time jobs.
D. Excellent services.
高二英语阅读理解简单题
“I find myself glancing at my watch to see how long I’ve been standing in line,” she said. “Everywhere I go, I notice if the dumpster(垃圾罐)gates are open or if there’s trash in the parking lot.” Ms. Clark is a “mystery shopper”, one of thousands of contract workers that companies hire to pretend as regular customers in order to judge customer service, cleanliness and whether a store is selling a product that meets company specifications (规格).
Mystery shoppers can be found or, rather, not found, everywhere from restaurants and automotive shops to convenience stores and department stores. They play a constant cat-and-mouse game with store and restaurant employees and managers. However it’s not all fun and games. Once in the field, a mystery shopper will typically visit several stores or restaurants per hour, taking mental notes while inside, then jotting down physical notes after they leave.
It’s important for mystery shoppers to be as exact as possible, because the client companies are looking for data they can use to improve their service. The questionnaire won’t say, “Does the trash can need to be emptied?” What an educated shopper will say is, “The trash can to the left of the front door was overflowing with 10 pieces of trash on the ground.” Companies don’t need opinion but facts.
Nowadays mystery shoppers are armed with a number of high-tech devices, such as a digital scale and a digital thermometer, as well as a handheld PC for recording the entire experience. It’s a challenging job but a rewarding one. Mystery shoppers can be full time or part time, but the full-time workers tend to stick to standard mystery shopping while part-timers often choose the less complex reward-based programs. In those , the shoppers stay disguised(装扮的) only until the “shop” is finished, and then reveal (透漏) themselves to the store management and award prizes to employees who provided excellent service.
To be a mystery shopper, it’s important to be a good observer, but sometimes it’s important to have the right profile(外表), too. Companies often hire shoppers from particular backgrounds to better blend in with clients’ regular customers. If a secret shopper will be sent in, for example, to do a high-end automotive shop, the candidate must have a particular profile that meets a high-end, luxury car-type buyer profile. “It’s a challenge to perform your shop without being discovered,” Ms. Clark said, “because most of the people that we work for are very aware of the mystery shopping program.”
67. According to the text a “mystery shopper” would not have to .
A. sign a contract with the employer B. travel a lot around the city
C. provide exact facts to the company D. fill in questionnaires
68. We learn from the text that Ms. Clark .
A. visits some shops regularly and sometimes does something special
B. pretends to be a shopper and evaluates the services
C. is a government official looking into the services
D. is a manager of a company offering good services
69. People are willing to become a mystery shopper mainly because they can .
A. get the best service and get paid at the same time
B. play a cat-and-mouse game with shop employees and managers
C. do the job either full time or part time and get paid well
D. observe clearly what happens in the shops
70. What does the underlined word “those” in the 4th paragraph refer to?
A. The shops where the mystery shoppers go.
B. The less complex reward-based programs.
C. Part-time jobs.
D. Excellent services.
高二英语阅读理解简单题查看答案及解析
Proudly reading my words, I glanced around the room, only to find my classmates bearing big smiles on their faces and tears in their eyes. Confused, I glanced toward my stonefaced teacher. Having no choice, I slowly raised the report I had read carefully, hoping to hide myself. “What could be causing everyone to act this way?”
Quickly, I flashed back to the day Miss Lancelot gave me the task. This was the first real task I received in my new school. It seemed simple: go on the Internet and find information about a man named George Washington. Since my idea of history came from an ancient teacher in my home country, I had never heard of that name before. As I searched the name of this fellow, it became evident that there were two people bearing the same name who looked completely different! One invented hundreds of uses for peanuts, while the other led some sort of army across America. I stared at the screen, wondering which one my teacher meant. I called my grandfather for a golden piece of advice: flip (掷) a coin. Heads—the commander, and tails—the peanuts guy. Ah! Tails,my report would be about the great man who invented peanut butter, George Washington Carver.
Weeks later, standing before this unfriendly class, I was totally lost. Oh well, I lowered the paper and sat down at my desk, burning to find out what I had done wrong. As a classmate began his report, it all became clear,“My report is on George Washington, the man who started the American Revolution.” The whole world became quiet! How could I know that she meant that George Washington?
Obviously, my grade was awful. Heartbroken but fearless, I decided to turn this around. I talked to Miss Lancelot, but she insisted: No redos; no new grade. I felt that the punishment was not fair, and I believed I deserved a second chance. Consequently, I threw myself heartily into my work for the rest of the school year. Ten months later, that chance unfolded as I found myself sitting in the headmaster's office with my grandfather, now having an entirely different conversation. I smiled and flashed back to the embarrassing moment at the beginning of the year as the headmaster informed me of my opinion to skip the sixth grade. Justice is sweet!
1.What did the author's classmates think about his report?
A.Positive. B.Ridiculous
C.Boring. D.Puzzling.
2.Why was the author confused about the task?
A.He was unfamiliar with American history.
B.He followed the advice and flipped a coin.
C.He forgot his teacher's instructions.
D.He was not familiar with the new school.
3.The underlined word “burning” in Para. 3 probably means ________.
A.annoyed B.ashamed C.ready D.eager
4.In the end, the author turned things around ________.
A.by redoing his task
B.through his own efforts
C.with the help of his grandfather
D.under the guidance of his headmaster
高二英语阅读理解中等难度题查看答案及解析
阅读理解。
Proudly reading my words, I glanced around the room, only to find my classmates bearing big smiles on their faces and tears in their eyes. Confused, I glanced toward my stone-faced teacher. Having no choice, I slowly raised the report I had slaved over, hoping to hide myself. “What could be causing everyone to act this way?”
Quickly, I flashed back to the day Miss Lancelot gave me the task. This was the first real talk I received in my new school. It seemed simple: go on the Internet and find information about a man named George Washington. Since my idea of history came from an ancient teacher in my home country, I had never heard of that name before. As I searched the name of this fellow, it became evident that there were two people bearing the same name who looked completely different! One invented hundreds of uses for peanuts, while the other led some sort of army across America. I stared at the screen, wondering which one my teacher meant. I called my grandfather for a golden piece of advice; flip (掷) a coin. Heads—the commander, and tails—the peanuts guy. Ah! Tails, my report would be about the great man who invented peanut butter, George Washington Carver.
Weeks later, standing before this unfriendly mass, I was totally lost. Oh well, I lowered the paper and sat down at my desk,burningto find out what I had done wrong. As a classmate began his report, it all became clear, “My report is on George Washington, the man who started the American Revolution.” The whole world became quite! How could I know that she meant that George Washington?
Obviously, my grade was awful. Heartbroken but fearless, I decided to turn this around. I talked to Miss Lancelot, but she insisted: No re-dos; no new grade. I felt that the punishment was not justified, and I believed I deserved a second chance. Consequently, I threw myself heartily into my work for the rest of the school year. Ten months later, that chance unfolded as I found myself sitting in the headmaster’s office with my grandfather, now having an entirely different conversation. I smiled and flashed back to the embarrassing moment at the beginning of the year as the headmaster informed me of my option to skip the sixth grade. Justice is sweet!
1.What did the author’s classmates think about his report?
A. Controversial. B. Ridiculous.
C. Boring. D. Puzzling.
2.Why was the author confused about the task?
A. He was unfamiliar with American history.
B. He followed the advice and flipped a coin.
C. He forgot his teacher’s instruction.
D. He was new at the school.
3.The underlined word “burning” in Para. 3 probably means _______.
A. annoyed B. ashamed
C. ready D. eager
4.In the end, the author turned things around _______.
A. by redoing his task
B. through his own efforts
C. with the help of his grandfather
D. under the guidance of his headmaster
高二英语阅读理解困难题查看答案及解析
阅读理解。
Proudly reading my words, I glanced around the room, only to find my classmates bearing big smiles on their faces and tears in their eyes. Confused, I glanced toward my stone-faced teacher. Having no choice, I slowly raised the report I had slaved over, hoping to hide myself. “What could be causing everyone to act this way?”
Quickly, I flashed back to the day Miss Lancelot gave me the task. This was the first real talk I received in my new school. It seemed simple: go on the Internet and find information about a man named George Washington. Since my idea of history came from an ancient teacher in my home country, I had never heard of that name before. As I searched the name of this fellow, it became evident that there were two people bearing the same name who looked completely different! One invented hundreds of uses for peanuts, while the other led some sort of army across America. I stared at the screen, wondering which one my teacher meant. I called my grandfather for a golden piece of advice; flip (掷) a coin. Heads—the commander, and tails—the peanuts guy. Ah! Tails, my report would be about the great man who invented peanut butter, George Washington Carver.
Weeks later, standing before this unfriendly mass, I was totally lost. Oh well, I lowered the paper and sat down at my desk, burning to find out what I had done wrong. As a classmate began his report, it all became clear, “My report is on George Washington, the man who started the American Revolution.” The whole world became quite! How could I know that she meant that George Washington?
Obviously, my grade was awful. Heartbroken but fearless, I decided to turn this around. I talked to Miss Lancelot, but she insisted: No re-dos; no new grade. I felt that the punishment was not justified, and I believed I deserved a second chance. Consequently, I threw myself heartily into my work for the rest of the school year. Ten months later, that chance unfolded as I found myself sitting in the headmaster’s office with my grandfather, now having an entirely different conversation. I smiled and flashed back to the embarrassing moment at the beginning of the year as the headmaster informed me of my option to skip the sixth grade. Justice is sweet!
1.What did the author’s classmates think about his report?
A. Controversial. B. Ridiculous.
C. Boring. D. Puzzling.
2.Why was the author confused about the task?
A. He was unfamiliar with American history.
B. He followed the advice and flipped a coin.
C. He forgot his teacher’s instruction.
D. He was new at the school.
3.The underlined word “burning” in Para. 3 probably means _______.
A. annoyed B. ashamed
C. ready D. eager
4.In the end, the author turned things around _______.
A. by redoing his task
B. through his own efforts
C. with the help of his grandfather
D. under the guidance of his headmaster
高二英语阅读理解中等难度题查看答案及解析
---- How about seeing the new movie at the theatre tonight?
---- _____, but I’ve got to go over my notes for tomorrow’s exam.
A.All right B.Sounds great
C.I can’t D.No, I am terribly sorry
高二英语单项填空困难题查看答案及解析
---How about seeing the new movie at the cinema tonight?
--- ______, but I’ve got to go over my notes for tomorrow’s exam.
A. All right B. Sounds great C. I can't D. No, I’m terribly sorry
高二英语单项填空简单题查看答案及解析
She glanced at my legs. ‘Although you might want to wear... something a bit less ____________.’
A.revealing B.temporary
C.complicated D.inadequate
高二英语单项填空简单题查看答案及解析
We walked a long way to see him off, only _____ that he had just left.
A. found B. to find C. finding D. having found
高二英语单项填空中等难度题查看答案及解析
It has become the modern substitute of glancing at your watch—the furtive(偷偷的)look at a phone screen to check for new messages or have a quick look at Facebook. Researchers have now found why we often feel such a strong urge to glance at our handset. Using your mobile, they say, is easily affected by other people.
A University of Michigan team say people are twice as likely to pull out their phones to check their messages or emails if they’re with someone who has just done the same. It also found that females were more likely to use their mobile than men because it was more ‘consistent ’ with the daily lives of women.
The team watched students in dining halls and coffee shops around campus, observing pairs of students sitting at tables for as long as 20 minutes and recorded their cellphone use at 10-second intervals.
“What we found most interesting was just how often people were using their mobile phones, ” Dr Daniel Kruger, the study’s co-author, said. “Every person we observed used his/her phone at least once while one woman was on hers about half of the time. You may see others checking their incoming messages and be encouraged to check your own. ’’
Overall, the students used their cellphones in an average of 24 percent, the researchers found. But they were significantly more likely to use their phones (39.5 percent) when their companion had just done so in the previous 10-second interval than without the social clue, the researchers said, adding that this behavior was often repeated.
Cell phones create an alternative way for one’s attention and may both promote and interrupt ongoing social activities, the researchers wrote.
Kruger believes this pattern could be related to the effects of social acceptance and rejection. If one person in a pair engages in another conversation through their phone, his or her companion may feel rejected. That companion then might be forced to connect with others from outside so as not to feel left out.
1.People’s strong desire to check their messages partly results from ___________.
A. the same behavior of other people
B. the new messages of their handsets
C. the update service of Facebook
D. the modern substitute of their watches
2.Why do women use their phones more frequently?
A. They want to show off their modern mobiles.
B. They desire to meet the demands of society.
C. They try to set a good example for others.
D. They are more likely to be influenced by others.
3.How might one feel when his companion is busy checking messages?
A. Relaxed. B. Ashamed.
C. Ignored. D. Surprised.
4.The underlined part “this behavior” in Paragraph 5 refers to _______________.
A. receiving social clues B. using the cellphones
C. joining in activities D. engaging in conversations
5.Which of the following can be the best title of the passage?
A. Social Acceptance And Rejection
B. Females Use Mobiles More than Men
C. How Do People Check Messages?
D. Cellphone Use Is Spreading
高二英语阅读理解中等难度题查看答案及解析
The train had not come yet and the man ______ his watch anxiously.
A.focused on B.glanced at C.watched D.confirmed
高二英语单项填空简单题查看答案及解析