D
Next time a customer comes to your office, offer him a cup of coffee. And when you’re doing your holiday shopping online, make sure you’re holding a large glass of iced tea. The physical sensation(感觉) of warmth encourages emotional warmth, while a cold drink in hand prevents you from making unwise decisions—those are the practical lesson being drawn from recent research by psychologist John A. Bargh.
Psychologists have known that one person’s perception(感知) of another’s “warmth” is a powerful determiner in social relationships. Judging someone to be either “warm” or “cold” is a primary consideration, even trumping evidence that a “cold” person may be more capable. Much of this is rooted in very early childhood experiences, Bargh argues, when babies’ conceptual sense of the world around them is shaped by physical sensations, particularly warmth and coldness. Classic studies by Harry Harlow, published in 1958, showed monkeys preferred to stay close to a cloth “mother” rather than one made of wire, even when the wire “mother” carried a food bottle. Harlow’s work and later studies have led psychologists to stress the need for warm physical contact from caregivers to help young children grow into healthy adults with normal social skills.
Feelings of “warmth” and “coldness” in social judgments appear to be universal. Although no worldwide study has been done, Bargh says that describing people as “warm” or “cold” is common to many cultures, and studies have found those perceptions influence judgment in dozens of countries.
To test the relationship between physical and psychological warmth, Bargh conducted an experiment which involved 41 college students. A research assistant who was unaware of the study’s hypotheses(假设), handed the students either a hot cup of coffee, or a cold drink, to hold while the researcher filled out a short information form: The drink was then handed back. After that, the students were asked to rate the personality of “Person A” based on a particular description. Those who had briefly held the warm drink regarded Person A as warmer than those who had held the iced drink.
“We are grounded in our physical experiences even when we think abstractly,” says Bargh.
1.According to Paragraph 1, a person’s emotion may be affected by ______.
A.the visitors to his office | B.the psychology lessons he has |
C.his physical feeling of coldness | D.the things he has bought online |
2.The author mentions Harlow’s experiment to show that ______.
A.adults should develop social skills | B.babies need warm physical contact |
C.caregivers should be healthy adults | D.monkeys have social relationships |
3.In Bargh’s experiment, the students were asked to ______.
A.evaluate someone’s personality | B.write down their hypotheses |
C.fill out a personal information form | |
D.hold coffee and cold drink alternatively |
4.We can infer from the passage that ______.
A.abstract thinking does not come from physical experiences |
B.feelings of warmth and coldness are studied worldwide |
C.physical temperature affects how we see others |
D.capable persons are often cold to others |
5.What would be the best title for the passage?
A.Drinking for Better Social Relationships. |
B.Experiments of Personality Evaluation. |
C.Developing Better Drinking Habits. |
D.Physical Sensations and Emotions. |
高三英语阅读理解简单题
D
Next time a customer comes to your office, offer him a cup of coffee. And when you’re doing your holiday shopping online, make sure you’re holding a large glass of iced tea. The physical sensation(感觉) of warmth encourages emotional warmth, while a cold drink in hand prevents you from making unwise decisions—those are the practical lesson being drawn from recent research by psychologist John A. Bargh.
Psychologists have known that one person’s perception(感知) of another’s “warmth” is a powerful determiner in social relationships. Judging someone to be either “warm” or “cold” is a primary consideration, even trumping evidence that a “cold” person may be more capable. Much of this is rooted in very early childhood experiences, Bargh argues, when babies’ conceptual sense of the world around them is shaped by physical sensations, particularly warmth and coldness. Classic studies by Harry Harlow, published in 1958, showed monkeys preferred to stay close to a cloth “mother” rather than one made of wire, even when the wire “mother” carried a food bottle. Harlow’s work and later studies have led psychologists to stress the need for warm physical contact from caregivers to help young children grow into healthy adults with normal social skills.
Feelings of “warmth” and “coldness” in social judgments appear to be universal. Although no worldwide study has been done, Bargh says that describing people as “warm” or “cold” is common to many cultures, and studies have found those perceptions influence judgment in dozens of countries.
To test the relationship between physical and psychological warmth, Bargh conducted an experiment which involved 41 college students. A research assistant who was unaware of the study’s hypotheses(假设), handed the students either a hot cup of coffee, or a cold drink, to hold while the researcher filled out a short information form: The drink was then handed back. After that, the students were asked to rate the personality of “Person A” based on a particular description. Those who had briefly held the warm drink regarded Person A as warmer than those who had held the iced drink.
“We are grounded in our physical experiences even when we think abstractly,” says Bargh.
1.According to Paragraph 1, a person’s emotion may be affected by ______.
A.the visitors to his office | B.the psychology lessons he has |
C.his physical feeling of coldness | D.the things he has bought online |
2.The author mentions Harlow’s experiment to show that ______.
A.adults should develop social skills | B.babies need warm physical contact |
C.caregivers should be healthy adults | D.monkeys have social relationships |
3.In Bargh’s experiment, the students were asked to ______.
A.evaluate someone’s personality | B.write down their hypotheses |
C.fill out a personal information form | |
D.hold coffee and cold drink alternatively |
4.We can infer from the passage that ______.
A.abstract thinking does not come from physical experiences |
B.feelings of warmth and coldness are studied worldwide |
C.physical temperature affects how we see others |
D.capable persons are often cold to others |
5.What would be the best title for the passage?
A.Drinking for Better Social Relationships. |
B.Experiments of Personality Evaluation. |
C.Developing Better Drinking Habits. |
D.Physical Sensations and Emotions. |
高三英语阅读理解简单题查看答案及解析
Next time a customer comes to your office, offer him a cup of coffee. And when you’re doing your holiday shopping online, make sure you’re holding a large glass of iced tea. The physical sensation(感觉)of warmth encourages emotional warmth, while a cold drink in hand prevents you from making unwise decisions—those are the practical lesson being drawn from recent research by psychologist John A. Bargh.
Psychologists have known that one person’s perception(感知)of another’s “warmth” is a powerful determiner in social relationships. Judging someone to be either “warm” or “cold” is a primary consideration, even trumping evidence that a “cold” person may be more capable. Much of this is rooted in very early childhood experiences, Bargh argues, when babies’ conceptual sense of the world around them is shaped by physical sensations, particularly warmth and coldness. Classic studies by Harry Harlow, published in 1958, showed monkeys preferred to stay close to a cloth “mother” rather than one made of wire, even when the wire “mother” carried a food bottle. Harlow’s work and later studies have led psychologists to stress the need for warm physical contact from caregivers to help young children grow into healthy adults with normal social skills.
Feelings of “warmth” and “coldness” in social judgments appear to be universal. Although no worldwide study has been done, Bargh says that describing people as “warm” or “cold” is common to many cultures, and studies have found those perceptions influence judgment in dozens of countries.
To test the relationship between physical and psychological warmth, Bargh conducted an experiment which involved 41 college students. A research assistant who was unaware of the study’s hypotheses(假设), handed the students either a hot cup of coffee, or a cold drink, to hold while the researcher filled out a short information form. The drink was then handed back. After that, the students were asked to rate the personality of “Person A” based on a particular description. Those who had briefly held the warm drink regarded Person A as warmer than those who had held the iced drink.
“We are grounded in our physical experiences even when we think abstractly,” says Bargh.
1.The author mentions Harlow’s experiment to show that ________.
A. babies need warm physical contact
B. caregivers should be healthy adults
C. adults should develop social skills
D. monkeys have social relationships
2.In Bargh’s experiment, the students were asked to ________.
A. write down their hypotheses
B. evaluate someone’s personality
C. fill out a personal information form
D. hold coffee and cold drink alternatively
3.We can infer from the passage that ________.
A. abstract thinking does not come from physical experiences
B. feelings of warmth and coldness are studied worldwide
C. physical temperature affects how we see others
D. capable persons are often cold to others
4.What would be the best title for the passage?
A. Drinking for Better Social Relationships.
B. Developing Better Drinking Habits.
C. Experiments of Personality Evaluation.
D. Physical Sensations and Emotions.
高三英语阅读理解中等难度题查看答案及解析
Next time a customer comes to your office, offer him a cup of coffee. And when you’re doing your holiday shopping online, make sure you’re holding a large glass of iced tea. The physical sensation(感觉) of warmth encourages emotional warmth, while a cold drink in hand prevents you from making unwise decisions—those are the practical lesson being drawn from recent research by psychologist John A. Bargh.
Psychologists have known that one person’s perception(感知) of another’s “warmth” is a powerful determiner in social relationships. Judging someone to be either “warm” or “cold” is a primary consideration, even trumping evidence that a “cold” person may be more capable. Much of this is rooted in very early childhood experiences, Bargh argues, when babies’ conceptual sense of the world around them is shaped by physical sensations, particularly warmth and coldness. Classic studies by Harry Harlow, published in 1958, showed monkeys preferred to stay close to a cloth “mother” rather than one made of wire, even when the wire “mother” carried a food bottle. Harlow’s work and later studies have led psychologists to stress the need for warm physical contact from caregivers to help young children grow into healthy adults with normal social skills.
Feelings of “warmth” and “coldness” in social judgments appear to be universal. Although no worldwide study has been done, Bargh says that describing people as “warm” or “cold” is common to many cultures, and studies have found those perceptions influence judgment in dozens of countries.
To test the relationship between physical and psychological warmth, Bargh conducted an experiment which involved 41 college students. A research assistant who was unaware of the study’s hypotheses(假设), handed the students either a hot cup of coffee, or a cold drink, to hold while the researcher filled out a short information form: The drink was then handed back. After that, the students were asked to rate the personality of “Person A” based on a particular description. Those who had briefly held the warm drink regarded Person A as warmer than those who had held the iced drink.
“We are grounded in our physical experiences even when we think abstractly,” says Bargh.
51. According to Paragraph 1, a person’s emotion may be affected by ______.
A. the visitors to his office
B. the psychology lessons he has
C. his physical feeling of coldness
D. the things he has bought online
52. The author mentions Harlow’s experiment to show that ______.
A. adults should develop social skills
B. babies need warm physical contact
C. caregivers should be healthy adults
D. monkeys have social relationships
53. In Bargh’s experiment, the students were asked to ______.
A. evaluate someone’s personality
B. write down their hypotheses
C. fill out a personal information form
D. hold coffee and cold drink alternatively
54. We can infer from the passage that ______.
A. abstract thinking does not come from physical experiences
B. feelings of warmth and coldness are studied worldwide
C. physical temperature affects how we see others
D. capable persons are often cold to others
55. What would be the best title for the passage?
A. Drinking for Better Social Relationships.
B. Experiments of Personality Evaluation.
C. Developing Better Drinking Habits.
D. Physical Sensations and Emotions.
高三英语阅读理解简单题查看答案及解析
Next time a customer comes to your office, offer him a cup of coffee. And when you’re doing your holiday shopping online, make sure you’re holding a large glass of iced tea. The physical sensation of warmth encourages emotional warmth, while a cold drink in hand prevents you from making unwise decisions—those are the practical lesson being drawn from recent research by psychologist John A. Bargh.
Psychologists have known that one person’s perception (知觉) of another’s “warmth” is a powerful determiner in social relationships. Judging someone to be either “warm” or “cold” is a primary consideration, even trumping (打败) evidence that a “cold” person may be more capable. Much of this is rooted in very early childhood experiences, Bargh argues, when babies’ conceptual sense of the world around them is shaped by physical sensations, particularly warmth and coldness. Classic studies by Harry Harlow, published in 1958, showed monkeys preferred to stay close to a cloth “mother” rather than one made of wire, even when the wire “mother” carried a food bottle. Harlow’s work and later studies have led psychologists to stress the need for warm physical contact from caregivers to help young children grow into healthy adults with normal social skills.
Feelings of “warmth” and “coldness” in social judgments appear to be universal. Although no worldwide study has been done, Bargh says that describing people as “warm” or “cold” is common to many cultures, and studies have found those perceptions influence judgment in dozens of countries.
To test the relationship between physical and psychological warmth, Bargh conducted an experiment which involved 41 college students. A research assistant who was unaware of the study’s hypotheses (假定), handed the students either a hot cup of coffee, or a cold drink, to hold while the researcher filled out a short information form. The drink was then handed back. After that, the students were asked to rate the personality of “Person A” based on a particular description. Those who had briefly held the warm drink regarded Person A as warmer than those who had held the iced drink.
“We are grounded in our physical experiences even when we think abstractly,” says Bargh.
1. In Bargh’s experiment, the students were asked to _______.
A. evaluate someone’s personality
B. write down their hypotheses
C. fill out a personal information form
D. hold coffee and cold drink alternatively
2.We can infer from the passage that _______.
A. abstract thinking does not come from physical experiences
B. feelings of warmth and coldness are studied worldwide
C. physical temperature affects how we see others
D. capable persons are often cold to others
3.What would be the best title for the passage?
A. Drinking for Better Social Relationships
B. Experiments of Personality Evaluation
C. Developing Better Drinking Habits
D. Physical Sensations and Emotions
高三英语阅读理解中等难度题查看答案及解析
Next time a customer comes to your office, offer him a cup of coffee. And when you’re doing your holiday shopping online, make sure you’re holding a large glass of iced tea. The physical sensation(感觉)of warmth encourages emotional warmth while a cold drink in hand prevents you from making unwise decisions — those are the practical lesson being drawn from recent research by psychologist John A. Bargh.
Psychologists have known that one person’s perception(感知)of another’s “warmth” is a powerful determiner in social relationships. Judging someone to be either “warm” or “cold” is a primary consideration, even trumping evidence that a “cold” person may be more capable. Much of this is rooted in very early childhood experiences, Bargh argues, when babies’ conceptual sense of the world around them is shaped by physical sensations, particularly warmth and coldness. Classic studies by Harry Harlow, published in 1958, showed monkeys preferred to stay close to a cloth “mother” rather than one made of wire, even when the wire “mother” carried a food bottle. Harlow’s work and later studies have led psychologists to stress the need for warm physical contact from caregivers to help young children grow into healthy adults with normal social skills.
Feelings of “warmth” and “coldness” in social judgments appear to be universal. Although no worldwide study has been done, Bargh says that describing people as “warm” or “cold” is common to many cultures, and studies have found those perceptions influence judgment in dozens of countries.
To test the relationship between physical and psychological warmth, Bargh conducted an experiment which involved 41 college students. A research assistant who was unaware of the study’s hypotheses(假设), handed the students either a hot cup of coffee, or a cold drink, to hold while the researcher filled out a short information form. The drink was then handed back. After that, the students were asked to rate the personality of “Person A” based on a particular description. Those who had briefly held the warm drink regarded Person A as warmer than those who had held the iced drink.
“We are grounded in our physical experiences even when we think abstractly,” says Bargh.
1.According to Paragraph 1, a person’s emotion may be affected by ______.
A. the visitors to his office
B. the psychology lessons he has
C. the things he has bought online
D. his physical feeling of coldness
2.The author mentions Harlow’s experiment to show that ____________.
A. adults should develop social skills
B. caregivers should be healthy adults
C. babies need warm physical contact
D. monkeys have social relationships
3.In Bargh’s experiment, the students were asked to _______________.
A. evaluate someone’s personality
B. write down their hypotheses
C. fill out a personal information form
D. hold coffee and cold drink alternatively
4.We can infer from the passage that _____________________.
A. abstract thinking does not come from physical experiences
B. physical temperature affects how we see others
C. feelings of warmth and coldness are studied worldwide
D. capable persons are often cold to others
5.What would be the best title for the passage?
A. Drinking for Better Social Relationships.
B. Experiments of Personality Evaluation.
C. Physical Sensations and Emotions.
D. Developing Better Drinking Habits.
高三英语阅读理解中等难度题查看答案及解析
Next time a customer comes to your office, offer him a cup of coffee. And when you’re doing your holiday shopping online, make sure you’re holding a large glass of iced tea. The physical sensation(感觉) of warmth encourages emotional warmth, while a cold drink in hand prevents you from making unwise decisions—those are the practical lesson being drawn from recent research by psychologist John A. Bargh.
Psychologists have known that one person’s perception(感知) of another’s “warmth” is a powerful determiner in social relationships. Judging someone to be either “warm” or “cold” is a primary consideration, even trumping evidence that a “cold” person may be more capable. Much of this is rooted in very early childhood experiences, Bargh argues, when babies’ conceptual sense of the world around them is shaped by physical sensations, particularly warmth and coldness. Classic studies by Harry Harlow, published in 1958, showed monkeys preferred to stay close to a cloth “mother” rather than one made of wire, even when the wire “mother” carried a food bottle. Harlow’s work and later studies have led psychologists to stress the need for warm physical contact from caregivers to help young children grow into healthy adults with normal social skills.
Feelings of “warmth” and “coldness” in social judgments appear to be universal. Although no worldwide study has been done, Bargh says that describing people as “warm” or “cold” is common to many cultures, and studies have found those perceptions influence judgment in dozens of countries.
To test the relationship between physical and psychological warmth, Bargh conducted an experiment which involved 41 college students. A research assistant who was unaware of the study’s hypotheses(假设), handed the students either a hot cup of coffee, or a cold drink, to hold while the researcher filled out a short information form: The drink was then handed back. After that, the students were asked to rate the personality of “Person A” based on a particular description. Those who had briefly held the warm drink regarded Person A as warmer than those who had held the iced drink.
“We are grounded in our physical experiences even when we think abstractly,” says Bargh.
1.According to Paragraph 1, a person’s emotion may be affected by ______.
A. the visitors to his office
B. the psychology lessons he has
C. his physical feeling of coldness
D. the things he has bought online
2.The author mentions Harlow’s experiment to show that ______.
A. adults should develop social skills
B. babies need warm physical contact
C. caregivers should be healthy adults
D. monkeys have social relationships
3.In Bargh’s experiment, the students were asked to ______.
A. evaluate someone’s personality
B. write down their hypotheses
C. fill out a personal information form
D. hold coffee and cold drink alternatively
4.We can infer from the passage that ______.
A. abstract thinking does not come from physical experiences
B. feelings of warmth and coldness are studied worldwide
C. physical temperature affects how we see others
D. capable persons are often cold to others
5.What would be the best title for the passage?
A. Drinking for Better Social Relationships.
B. Experiments of Personality Evaluation.
C. Developing Better Drinking Habits.
D. Physical Sensations and Emotions.
高三英语阅读理解中等难度题查看答案及解析
______ makes this small restaurant different is that it offers three free cups of beer to its customers every Sunday morning.
A.Who B.What C.Whoever D.Whatever
高三英语单项填空中等难度题查看答案及解析
— Hello, this is Shannon. I’m afraid I won’t be able to come to your office on time.
— ______ I’ll wait for you.
A.That’s OK. | B.No doubt. | C.Cheer up! | D.Hurry up! |
高三英语单项填空中等难度题查看答案及解析
I privately told him that he should not have ______ the offer of his former wife to come together again.
A.given in | B.rejected | C.turned back | D.refuse |
高三英语单项填空中等难度题查看答案及解析
No matter how hard you work to keep your customers satisfied, you’re bound to come up against one or two who have a negative experience with your product or service. 1. However, it’s your job to address the customer’s concerns and give them a reason to come back to your brand. Below are the techniques that have worked in calming any angry customer.
2. It may seem like common sense for companies to respond as soon as possible, if not immediately, to an upset customer. The longer that customer has to wait, the angrier they’ll get and the more likely they are to write a bad review. A quick acknowledgement and show of concern will go a long way.
Just listen. Active listening is an essential skill in managing a team. It’s just as important for providing good customer service—especially when someone is upset.3. Then let them know you understand and sympathize with their disappointment.
Remain calm and ask them what they want to happen. If the No.1 rule of customer service is that the customer is always right, the second rule is to remain calm. Even in the face of angry customers, keeping a level head will have a naturally calming effect on them.
Give them the time to explain exactly what they’re upset about.4. Sometimes a little compromise might be needed on their part depending upon that solution.
Get on the phone. In today’s period of social media, customers feel very comfortable airing their frustrations from behind a keyboard.5. Most of the time if you call and explain your side—and listen to theirs— you can work things out.
A.Respond immediately.
B.It may not necessarily be your fault.
C.Give them time to express their concerns.
D.You might as well ask them questions, too.
E.Putting yourself in their shoes can solve problems quickly.
F.It is recommended that reaching out to them personally on the phone resolve the issue.
G.Ask what they feel is an appropriate solution and do your best to make that happen.
高三英语七选五中等难度题查看答案及解析