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The Laterooms. com Price Promise

The Laterooms. com Price Promise is our little way of giving you the peace of mind that you're always getting a great hotel deal on Laterooms. com. If you do spot the same hotel room cheaper elsewhere online, we'll do the decent (适当的) thing and refund the difference.

How our Price Promise works:

We'll look into any Price Promise claim (索赔) as long as it's for a current booking with Laterooms. com and the situation is among the following:

*The lower rate found is available for booking the exact same room online (the same room type, the same hotel, the same check-in and check-out dates, and the same booking conditions, like breakfast and parking etc. ).

*The lower rate is in the same currency.

*The lower rate does NOT include membership rates, frequent stay or loyalty points or “reward" type programmes.

*You let us know about the claim within 24 hours of completing your Laterooms. com booking.

We can’t offer our Price Promise when:

*The lower rate is no longer bookable when we look into your claim (within 24 hours).

*You've cancelled your Laterooms. com booking.

*You make a late booking — less than 24 hours before the arrival date.

*You find a lower rate on a website that doesn't reveal the hotel until after you've booked.

How to make a claim:

Making a Price Promise claim is simple. If you've booked a stay within the last 24 hours that isn't for the same day or next day arrival, and you've read the full Terms and Conditions, then just fill in a claim form on our website and submit it.

Think you've found a lower rate?

Make Your Claim

Need more information?

Read our FAQ

1.If you spent less booking the same hotel room elsewhere online and made a claim.

A.you could live in the hotel for free

B.the website would ignore the competitor

C.the website would offer the same price to you

D.you could get a lot of money from this website

2.You should give up the claim if_________.

A.you enjoy VIP prices elsewhere

B.the room to book is the same type

C.there is no difference in the currency

D.the claim is made within the required period

3.The website will reject your claim if_________.

A.you have a current deal with Laterooms. com

B.you are able to choose which hotel you'll live in

C.the hotel is kept secret before you finish the booking

D.your booking is made 48 hours before your arrival date

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