Do you remember last summer, when angry travelers were urging the government to do something about airline customer service? Airlines 36 to improve, and they adopted (采用) new standards just before Christmas. 37 as another summer nears, plenty of 38 travelers don’t see much improvement in customer 39 overall.
This month, the Department of Transportation’s (DOT) office will publish its first critical 40 on whether airlines are 41 their promises. One survey suggests problems: the number of 42 to the DOT about the top 10 airlines in the first 43 rose 89% from a year ago .
Hit last summer by passenger complaints and the threat (威慑) of consumer-protection laws by the 44 _, 14 airlines 45 to adopt a set of basic customer-service standards called Customers First . The “12 promises” to passengers were introduced 46 a major effort to improve service. Since then, airlines have been redesigning websites , retraining employees and upgrading technology
Recently, DOT inspector general Kenneth Mead, at McCain’s request, sent 20 examiners to airports to 47 whether each airline is doing what it promised. Mead warns travelers shouldn’t 48 too much. Most of the promises are 49 better communication with customers , not problems with flights .
“Passengers should show more understanding to airlines about their 50 to better air service.” Spokeswoman Shelly Sassoon says. “And when 51 are made, it takes a long time for them to be noticed,” she says.
Now, the efforts may be working. During the first quarter, Delta had the second-lowest rate of complaints among the 52 10 carriers. 53 , its rate, along with other carriers’, is up from last year. McCain and other lawmakers say there may be a 54 to pass new consumer-protection 55 .
1.A. promised B. managed C. hoped D. refused
2.A. So B. But C. Merely D. Even
3.A. skilled B. experienced C. tired D. puzzled
4.A. flight B. opinion C. service D. travel
5.A. news B. information C. doubt D. article
6.A. honoring B. making C. giving D. improving
7.A. problems B. travelers C. passengers D. complaints
8.A. quarter B. year C. month D. summer
9.A. customer B. company C. government D. public
10.A. wished B. agreed C. remembered D. failed
11.A. to B. for C. as D. by
12.A. explain B. discuss C. discover D. check
13. A. travel B. expect C. complain D. suggest
14.A. aimed at B. considered as C. joined to D. made from
15.A. difficulty B. situation C. reality D. efforts
16.A. suggestions B. rules C. decisions D. improvements
17.A. large B. first C. top D. bad
18.A. Still B. Therefore C. Instead D. Meanwhile
19.A. possibility B. need C. chance D. use
20.A. examinations B. service C. laws D. reports
高三英语完型填空中等难度题
Do you remember last summer, when angry travelers were urging the government to do something about airline customer service? Airlines 36 to improve, and they adopted (采用) new standards just before Christmas. 37 as another summer nears, plenty of 38 travelers don’t see much improvement in customer 39 overall.
This month, the Department of Transportation’s (DOT) office will publish its first critical 40 on whether airlines are 41 their promises. One survey suggests problems: the number of 42 to the DOT about the top 10 airlines in the first 43 rose 89% from a year ago .
Hit last summer by passenger complaints and the threat (威慑) of consumer-protection laws by the 44 _, 14 airlines 45 to adopt a set of basic customer-service standards called Customers First . The “12 promises” to passengers were introduced 46 a major effort to improve service. Since then, airlines have been redesigning websites , retraining employees and upgrading technology
Recently, DOT inspector general Kenneth Mead, at McCain’s request, sent 20 examiners to airports to 47 whether each airline is doing what it promised. Mead warns travelers shouldn’t 48 too much. Most of the promises are 49 better communication with customers , not problems with flights .
“Passengers should show more understanding to airlines about their 50 to better air service.” Spokeswoman Shelly Sassoon says. “And when 51 are made, it takes a long time for them to be noticed,” she says.
Now, the efforts may be working. During the first quarter, Delta had the second-lowest rate of complaints among the 52 10 carriers. 53 , its rate, along with other carriers’, is up from last year. McCain and other lawmakers say there may be a 54 to pass new consumer-protection 55 .
1.A. promised B. managed C. hoped D. refused
2.A. So B. But C. Merely D. Even
3.A. skilled B. experienced C. tired D. puzzled
4.A. flight B. opinion C. service D. travel
5.A. news B. information C. doubt D. article
6.A. honoring B. making C. giving D. improving
7.A. problems B. travelers C. passengers D. complaints
8.A. quarter B. year C. month D. summer
9.A. customer B. company C. government D. public
10.A. wished B. agreed C. remembered D. failed
11.A. to B. for C. as D. by
12.A. explain B. discuss C. discover D. check
13. A. travel B. expect C. complain D. suggest
14.A. aimed at B. considered as C. joined to D. made from
15.A. difficulty B. situation C. reality D. efforts
16.A. suggestions B. rules C. decisions D. improvements
17.A. large B. first C. top D. bad
18.A. Still B. Therefore C. Instead D. Meanwhile
19.A. possibility B. need C. chance D. use
20.A. examinations B. service C. laws D. reports
高三英语完型填空中等难度题查看答案及解析
58. --- Do you still remember when we went to the Summer Palace?
--- I can’t remember it well, but it _____ sometime last July.
A.must have been | B.might be |
C.could be | D.might have been |
高三英语单项填空简单题查看答案及解析
—Do you still remember when we went to Australia?
—I can’t remember now but sometime last winter?
A. might it be B. could it be
C. could it have been D. should it have been
高三英语单项填空中等难度题查看答案及解析
--Do you still remember when we went to Australia?
--I can’t remember now but ______ sometime last winter?
A. might it be B. could it be
C. could it have been D. should it have been
高三英语单项填空中等难度题查看答案及解析
—Do you still remember when we went to Nanjing?
—I can't remember now but ________ sometime last summer?
A.might it be B.could it be
C.could it have been D.should it have been
高三英语单项填空困难题查看答案及解析
Do you remember your first day of school? Were you excited or a bit scared? When I started school, I lived in an area of southern Germany. I remember how frightened I was, mostly because I didn’t know what to expect.
My mother and I walked quietly, downhill into the center of town. When we entered the classroom, I noticed all the children were sitting quietly in their seats. Anxiously, I picked a spot next to a friendly-looking girl.
In my nervousness, I had totally forgotten I was to receive a Schultuete (school cone) on the first day of school, but as I looked at my teacher's desk I remembered. Her desk was covered with huge cardboard cones. I knew that my mother had filled my Schultuete with goodies and brought it to my classroom the day before, but I didn't know which one was mine.
That morning, the focus of my attention remained with those cones. All of the fear slowly disappeared. When the teacher asked me to approach the desk, she did not seem threatening at all. When she smilingly handed me my Schultuete, I was the happiest girl.
Proudly, I carried my gift home. The hill did not seem steep at all. Hurriedly, I unwrapped my Schultuete and discovered candies, chocolates, and oranges. This day stayed in my mind as one of the sweetest in my life.
When I was older I asked my mother about her first day of school. She told me she hadn't received a Schultuete from her parents because the custom had not been established all over Germany at that time.
The custom began in the cities in the 1800s and then spread to the towns and villages. By the early 1950s, the tradition of the Schultuete was established all over the country. And it has been passed on even in the present day.
1.How did the author feel at first about her first day of school?
A.Excited B.Confused
C.Afraid D.Delighted
2.According to the text, a Schultuete _____.
A.is given to kids as a gift on their first day of school
B.is presented as a reward by a school teacher
C.became popular in the early 19th century
D.is usually filled with school supplies
3.The underlined sentence “The hill did not seem steep at all” implies that ____.
A.the author was in good health B.the author was very excited then
C.the author enjoyed climbing hills D.the author missed her mother badly
高三英语阅读理解简单题查看答案及解析
When you were at school, the last thing you probably wanted to do was to spend your weekends going to work. There was homework to do, sport to play and fun to have. But our parents probably persuaded us to find a job to earn some money and get some life experience. When I was a teenager I had a paper round: delivering newspapers to people’s homes.
Today in the UK you are allowed to work from the age of 13, and many children do take up part-time jobs. It’s one of those things that are seen almost as a rite of passage (成人仪式). It’s a taste of independence and sometimes a useful thing to put on your CV(简历). Teenagers agree that it teaches valuable lessons about working with adults and also about managing their own money.
Some research has shown that not taking up a Saturday or holiday job could be deleterious to a person later on. A 2015 study by the UK Commission on Employment and Skills found that not participating in part-time work at school age had been blamed by employers’ organizations for young adults being ill-prepared for full-time employment, but despite this, recent statistics have shown that the number of schoolchildren in the UK with a part-time job has fallen by a fifth in the past five years.
So does this mean that British teenagers are now afraid of hard work? Probably not. Some experts feel that young people feel going out to work will affect their performance at school and they are under some pressure now to study hard and get good exam result and a good job in the long term. However, Geoff Barton, general secretary of the Association of School and College Leaders, told BBC News that “Properly regulated part-time work is a good way of helping young people learn skills that they will need in their working lives.” In reality, it’s all about getting the right balance between doing part-time work and having enough time to study and rest.
Many young people actually want to work because it gives them a sense of freedom. One 13-year-old girl called Rachel, who has a Saturday job in a shop, told the BBC that “I enjoy my job because I’m earning money and it helps me socialize with people I work with.” That seems like something worth getting up for a Saturday morning. Did you do a part-time job when you were at school?
1.What conclusion can we draw from Para2?
A.Children over 13 in the UK must take up part-time jobs.
B.Taking up part-time jobs is good for students in many ways.
C.Students taking up part-time jobs are more independent.
D.Taking up part-time jobs can help students save money.
2.What’s the meaning of the underlined word “deleterious”?
A.Threatening. B.Important.
C.Beneficial. D.Harmful.
3.Why don’t some British schoolchildren take up part-time jobs according to some experts?
A.Because they are not ready to go out to work.
B.Because they cannot endure hardships.
C.Because they want to study hard and get good academic performance.
D.Because they lack confidence and skills needed to work.
4.Which of the following will Geoff Barton agree with?
A.Students should put all their energies into their studies.
B.It is good for students to do part-time jobs as long as they are proper.
C.Students with good grades and no study pressure can do part-time jobs.
D.The more part-time jobs they do, the more beneficial it is for students.
5.What can be a suitable title for the text?
A.Should schoolchildren have part-time jobs?
B.What kind of part-time job should schoolchildren do?
C.What benefits can part-time jobs bring to schoolchildren?
D.Why do British schoolchildren show less interest in part-time jobs?
高三英语阅读理解困难题查看答案及解析
.Can you still remember the days_________we spent together in Chongqing last summer?
A.in which | B.when | C.that | D.on which |
高三英语单项填空简单题查看答案及解析
The boy and his father ___ abroad for a few days when they were free last summer.
A. stayed B. have stayed C. had stayed D. were staying
高三英语单项填空中等难度题查看答案及解析
Don’t be angry with us. We ____ with you together, but we were busy with our final reports when you called in.
A.would eat out B.must have eaten out
C.should eat out D.could have eaten out
高三英语单项填空简单题查看答案及解析