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I always do voluntary work in the hospital. As a patient visitor, my primary goal is to deliver quality services to patients and families. By providing companionship for patients in a sometimes lonely environment, I try my best to serve and help to reduce the loneliness and frustration patients may feel after staying in a hospital for a stretch of time for weeks or even months.

Every Saturday afternoon for three to four hours, with a list of patients who have requested a patient visitor service, I head up to the 5th, 6th, or 7th floor to first visit my priority patients. At the nurse’s station, I kindly ask the nurses or the medical staff about the condition of the patients on that unit and confirm that the patients would like a visitor. After receiving an update from the nurse, I gently knock on the door of the patients and enter with a friendly “hello”. Then, I introduce myself and again politely ask if they would like a patient visitor. I usually try to prepare a few starting conversation topics such as the current news, sports scores and fun facts. However, the patients usually engage me first in an interesting conversation.

When volunteering as a patient visitor, I spent a lot of time communicating one-on-one with patients. Individual patients had individual needs and possessed extraordinary personal stories. Therefore, I found every visit fascinating. From generous and kind patients, I have learned about their diseases and their course of treatment. Additionally, I learned about literature, life during the Great Depression and wilderness of Northern Minnesota. On the whole, not only did I learn about the hospital settings and system, but I learned about the diverse life of others.

Many of the patients I have visited were truly inspiring and I always admire them for their strength. Although difficult, they were often willing to share their stories of pain, suffering, hopes and optimism. I realize that I am truly grateful and honored that they would share their personal stories with just a volunteer like me.

1. How does the author try his best to serve and help to reduce the loneliness and frustration of the patients in hospital? (No more than 10 words )

2. What are the topics the author prepares for the patients? (No more than 8 words)

3.What did the author learn from her talking with the patients? (No more than 12 words)

4. How does the author feel about the patients sharing their personal stories with him? (No more than 6 words)

高三英语其他题中等难度题

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