We complained to the travel agency about the ...

We complained to the travel agency about the horrible service during our trip，but no one has________by now.

A．responded 　    B．deserved

C．recovered　 　    D．survived

高三英语单项填空中等难度题查看答案及解析

I’m writing to complain about the service offered by your company.

I told your service department on November 21 that my washing machine needed repairing, Your service engineers have since been here four times—on December 1l, December 19, December 25 and January 5．The problem was found out on the first visit and the wrong parts were brought by different engineers on the two next visits. The correct part was fitted by the first engineer on the fourth visit.

In short, my complaints are:

a．I had to wait three weeks for an engineer to call and nearly two months for the machine to be repaired.

b．The engineers who called on December 19 and December 25 had been given wrong information by the company, which made me take two half days off unnecessarily.

c．The first and fourth visits lasted a total of thirty minutes. But in the invoice （发票）, I have to pay for four visits of four hours’ work. I will not be paying the invoice for their mistakes and I do hope to receive your answers to these complaints.

Yours,

Robert White

1.Robert’s main purpose in writing to the company is to tell the company ________.

A．how its service department is operating

B．how its different engineers came for the repair

C．that all of the engineers didn’t give him any help

D．that he refuses to pay the company for their mistakes

2.The first of Robert’s complaints is that________.

A．it took him three weeks to have the machine repaired

B．it took him nearly sixty days to get his machine repaired

C．it had been almost two months before the first engineer came

D．it took the engineer 3 weeks to find out something wrong with the machine.

3.The second and third engineers brought the wrong parts because________.

A．the company didn’t tell them exactly what they should do

B．the company didn't tell them where the correct parts were

C．they were not sure about whether the machine worked or not

D．they hadn’t been told where the right parts should be fitted.

4.It can be inferred from the letter that Robert promises to pay for________.

A．three hours’ work    B．half an hour’s work

C．an hour’s work    D．four hours’ work

高三英语阅读理解中等难度题查看答案及解析

Dear Sir,

I’m writing to complain about the service offered by your company.

I told your service department on November 21 that my washing machine needed repairing, Your service engineers have since been here four times—on December 1l, December 19, December 25 and January 5．The problem was found out on the first visit and the wrong parts were brought by different engineers on the two next visits.The correct part was fitted by the first engineer on the fourth visit.

In short, my complaints are:

a．I had to wait three weeks for an engineer to call and nearly two months for the machine to be repaired.

b．The engineers who called on December 19 and December 25 had been given wrong information by the company, which made me take two half days off unnecessarily.

c．The first and fourth visits lasted a total of thirty minutes.But in the invoice （发票）, I have to pay for four visits of four hours’ work.I will not be paying the invoice for their mistakes and I do hope to receive your answers to these complaints.

Yours,

Robert White

1.Robert’s main purpose in writing to the company is to tell the company ________.

A.how its service department is operating

B.how its different engineers came for the repair

C.that two of the engineers didn’t give him any help

D.that he refuses to pay the company for their mistakes

2.The first of Robert’s complaints is that________.

A.it took him three weeks to have the machine repaired

B.it took him nearly sixty days to get his machine repaired

C.it had been almost two months before the first engineer came

D.it took the engineer 3 weeks to find out something wrong with the machine.

31． A.the company didn’t tell them exactly what they should do

B.the company didn't tell them where the correct parts were

C.they were not sure about whether the machine worked or not

D.they hadn’t been told where the right parts should be fitted.

3.It can be inferred from the letter that Robert promises to pay for________.

A.three hours’ work　　　　　 B.half an hour’s work

C.an hour’s work　　　　　 　 D.four hours’ work

高三英语阅读理解中等难度题查看答案及解析

If you haven’t got the service advertised on their website, then you have _____ to complain about it.

A. choice                              B. purpose                           C. right                                  D. reason

高三英语单项填空简单题查看答案及解析

If you haven’t got the service advertised on their website, they you have _____ to complain about it.

A．choice            B．purpose           C．right             D．reason

高三英语单项填空中等难度题查看答案及解析

Many people have telephoned the travel agency, ________ for further information about a tour to Taiwan.

A. asked           B. to ask            C. asking           D. having asked

高三英语单项填空中等难度题查看答案及解析

Welcome to our homepage!

We've teamed up with two travel agencies to give members of our club the chance to win a holiday to the South of France or one to the Maldives.

The winner and their three guests will enjoy a seven-night getaway (逃离) at the Villa Le Priotlet — a centuries old stone villa (别墅) set on the banks of the Dordogne River. This property has been lovingly restored and furnished, and is ideal for small families to relax surrounded by peaceful views and gentle countryside. The beautiful gardens surrounding the property are full of seasonal treats for you to pick and enjoy, including figs, pears and grapes. The property is also situated just 15 minutes from the UNESCO World Heritage site of Saint-Emilion, which has been producing some of the world's best wine since Roman times.

We'll also give another lucky member a seven-night stay for two people on their island tour to the Maldives. With white sand beaches, coconut trees and blue warm seas, the Maldives is a must-see destination. Accompanied by a local guide, guests have the chance to combine island life with cultural activities, as well as experiencing all those things for which the Maldives are famous: diving and snorkeling (潜水) and relaxation. The guesthouse accommodation is handpicked (精选) to provide a balance of comfort, good service and local atmosphere.

To enter this competition, click on "enter competition" in the information box below.

1.The free holiday in France includes ______.

A. accommodation at an ancient villa

B. fresh fruit, vegetables and meat

C. the best French wine

D. admission to Saint-Emilion

2.What can people do in the Madives if they win the holiday there?

A. They can enjoy countryside views.

B. They can adventure some water sports.

C. They can stay at a guesthouse on the beach.

D. They can visit local families to experience island life.

3.Where can we find the text?

A. In a guidebook.　 B. In a brochure.

C. On a website.　　 D. In a magazine.

高三英语阅读理解中等难度题查看答案及解析

Travel agency: Good morning. Can I help you?

Daisy: I’m sorry to say that I am 　 1.　 (disappoint) about my trip to Norwich. It is the 　 2.　 (bad) experience of my life!

Travel agency: What is the problem?

Daisy: Well, first of all, 　 3.　 (go) when I got on the bus. I turned 　 4. the guides for help, but they were impatient. I hate to say this, 5. they behaved impolitely towards us customers. Could you do something about this?

Travel agency: Hmm, I apologize. Did you find 　 6.　 wallet?

Daisy: No. And that’s not all. The bus was one hour late. Worse 　 7.　 , it picked up passengers 　 8.

the way to our destination. You really have to do something about it.

Travel agency: I’m so sorry, but sometimes the bus can 9.　 (delay) by some problems. We can’t always be sure that the bus will set out on time.

Daisy: Why didn’t you tell me the truth? 　 10.　 I booked the ticket, you promised to drive non-stop from Aye to Norwich.

Travel agency: I am terribly sorry to hear that. I will look into it immediately and give you a satisfactory reply.

高三英语其他题中等难度题查看答案及解析

If the service is awful, a customer has the right to 　　　　　　 to the manager.

A. react　　 B. apply

C. complain　　 D. suggest

高三英语单项填空中等难度题查看答案及解析

A. How to contact the travel agency.　　 B. Whether her sister has arrived safely.

C. Where to find the airline information.　　 D. Why her sister has rescheduled suddenly.

高三英语短对话中等难度题查看答案及解析